Hotel in the central position of Stirling. Spacious room. Working WiFi. Tea and coffee available in room. Spotless. Everything as advertised. Excellent value for money. Recommended.

Note that there are events in the hotel ballroom till late night (Fri/Sat). (However, even that it was a wrestling tournament we did not hear any excessive noise in the room.). Note also that elevator is small, slow and claustrophobic. We were also lucky with parking (I can imagine the parking lot is full.) Check carefully the direction to the parking lot (sent by hotel beforehand) as this is not easy to find. Anyway, we can recommend the acommodation due to the outstanding location, great feel based on long history of the hotel, and surprisingly good price.

Room was cosy the heating was on. It was clean and comfy. Staff were friendly. Quick easy check in and out.

Room though cosy was small. Breakfast was not as good as all our previous stays (all 5 of them). Could of done without other guests vomiting out side our door. We had been esrned there was some sort of whisky convention, thats a step too far

Location and fine restaurant food! Excellent staff. Let me leave my suitcase to explore the city when I arrived early.

Did not make up the beds daily or change Towels. I was in the lobby when they sprayed freshness scent… wonder if they vacuum? Some lobby chairs and 1st level public chairs visibly worn.

Location was very good. Very close to shops and restaurants also very close to train and bus stations. Breakfast was good and a good selection of food.

Hotel needs to be freshened up and chairs in dining room especially need to be cleaned and in the bar area, need to be refurbished.

Excellent Breakfast choices served by attentive staff! Comfortable bed. Excellent shower and bath!

No wi-fi available in room!

Property was exceptionally clean. The Staff were very friendly The location was amazing. The accessible bedroom we had was very spacious. The beds were very comfortable and bathroom was large with 2 shower chairs. There were extra pillows in the very large wardrobe. Hairdryer was very powerful. Although not used there was an iron and board in the wardrobe The food in the restaurant was excellent....very highly recommended and the staff in there very friendly.

The Lift.....I know its an old building and it was added many many years later but as a party that had disabled person the wait for it and the size was a point we personally did not like. However it didn't ruin the stay just a niggle. Breakfast was a bit disappointing....no veggy options and was just a bit underwhelming. We only ate there once despite paying for the duration of the stay. Sadly a member of staff had a bad hygiene issue and was very off putting. (Again I hate to say it but it was very bad. How the other staff did not smell it is beyond me.) Disabled entry at front of hotel was broken. I absolutely hate bringing any of this up but it's from my experience not a rule.

It wasn't a question of if I'd come back here, it was when. 3 months separated both of my 2 night stays and in April, I'll return. Location, 5 minutes from the rail station, perfect. Room, very good. Shower was easy to use. This time, I had breakfast which was excellent. Dee and her team were very good. They had a lot of people for breakfast which showed how great it was.

Unfortunately the lights in the room were confusing to operate in order to switch them all out to get a good night's sleep. I eventually managed it though. Light was getting in through the bottom of the bedroom door too.

The hotel is located in a very welcoming and well-furnished 18th century structure. The rooms are large and well furnished. The breakfast is very good. Its downtown position is perfect for a tourist or to get to University by bus.

The hotel does not provide daily cleaning or towels. In 10 days I never had any cleaning in my room and to get clean towels I had to ask for them at the reception. This is a pity because it lowers the rating of a truly beautiful and, in other ways, very hospitable hotel.

Room was very comfortable and actually more modern than expected. For a single room the size was ideal for one person. Bathroom was shower only but decent size.

The shower didn't drain as well as I'd like. At one point I stood in it for a minute to see if the water would go down as it looked like it would overflow. Also, not a lot of space in the bathroom for toiletries. A deeper shelf would have been appreciated. The doors were older key types and at one point my door was tried and it worried me that I hadn't locked it. Also the door separating the corridors was loud when it was opened which was a bit of an annoyance as I'm a light sleeper

Location was great very central to Stirling city. The hotel was built 1789 and the history was very interesting. The facilities, bar and restaurant were good and the breakfast was excellent with plenty of choice. The staff were very helpful, friendly and approachable. Room was okay for my needs and budget

Obviously there were a few issues as the hotel is so old but I feel they have done well to keep it modernised. The room was okay but cleanliness wasn’t great you could see dust where they had just wiped the surfaces in the bathroom and the window seal was broken so you couldn’t close the window tightly. Obvious wear and tear on things such as carpets in communal areas