Classic English townhouse; lobby, bar and restaurant are decorated in a modern Scandinavian style. Our room was simple and clean with a large bathroom. A continental breakfast is served and in the evening there is a simple pizza and tapas menu available. The staff are very friendly and helpful. There are sufficient parking spaces, including a charging point for an electric car. The hotel is located on a hill within walking distance of the center. Keep in mind that you have to go up the hill on the way back.

We booked this hotel because it has a charging point for electric cars. However, upon arrival, the charging station turned out to have a malfunction. The owner immediately took action to report the malfunction to the company that installed the charging station. We did not experience any major inconvenience, because our car was still sufficiently charged. Unfortunately, the pump, which pumps the sewage to the sewer, had a malfunction during the night. This caused a loud humming noise. After we reported the noise, the pump was manually turned off during the night.

The single "room" was adequate for the length of stay. The "linen" and "towels" were clean and the "bed" was comfortable, but the "pillows" really need plumping up or replacing as they were both rather flat and unsupportive, however I usually struggle to find comfy pillows, so this may not be completely fair observation. I enjoyed the "breakfast"... I don't usually eat a cooked breakfast, so the Scandi style suited me well and there was a good variety of food to choose from. Bright and spacious "dining room".

I really didn't enjoy the tea/coffee making facilities provided in the room. I do think it's time all accommodation providers improved their offering on this front. The provision of fresh milk would be a step in the right direction, but perhaps I could have asked for some.

Gorgeous old English house. When you walk in the decor and ambiance is top notch. There is a fireplace in a beautiful lobby where I spent a good amount of my time. I had large room and it was indeed very spacious and clean. Brisk walk down the hill and you're right in the center of Truro.

There's a sharp contrast between the trendy entry and lobby and communal spaces versus the room upstairs (I think management just didn't get to renovate up there yet). The room is not bad at all but has some 'basicness' to it. As the room is spacious and clean and the bed's very comfortable the end experience was fabulous.

We requested a quiet room which was fulfilled so we were delighted. Unfortunately, we omitted to ask if the - as yet - not refurbished room had a shower. Certainly not the hotel's fault but we had a really lovely bath except that our old knees weren't up to getting in and out of the bath with ease! No doubt when the room, which is only one of two to still be refurbished, an extractor fan in the bathroom will be included. We loved the simple Scandi decor of the hotel and will definitely be going back. Continental breakfast suited our lifestyle. Helpful, friendly staff together with the hotel's location was perfect so, all in all, a great stay! Thank you.

Nothing we can think of.

Bedroom clean and bright and well furnished with fresh white bed linen, comfortable bed and heavy curtains to block out light. Tea/coffee tray well stocked. Bath towels soft and fluffy and good size.

En-suite a little tired and shower cubicle in need of a good scrub to remove some blackmould although WC and basin clean. A handrail would be useful when stepping in or out of shower as it it entails a step up/down to enter.

Very good continental breakfast with good service. nice large breakfast room and a good bar and lounge area. Staff very friendly and helpful. We would stay again but not in the summer if the radiator could not be turned off/down.

Room 17 The TV signal was poor and although the staff attempted to correct it the TV still kept losing the signal. We were unable to turn the radiator off, which was very hot. We did notify the staff when we left.

The bed was comfortable and the room clean . The staff were friendly and provided the breakfast with dietary requirements thank you.

The shower was so difficult to get in an out of- so high and narrow, also the window system was very hard to manage. I wasn’t expecting all those stairs- so it should not be recommended for those over 75 or with mobility issues. Also on the map it does not indicate how steep a hill it is on so bus numbers could be recommended for those arriving by train.

Breakfast was good Staff helpful Good location Large room Great safe secure parking

Would have liked a mat/ coaster to put my coffee cup as I felt anxious putting hot cups on the bedside table so held my cup at all times Maybe ability to have more than just bar snacks for food. Would have been nice to have restaurant onsite after a long drive

The management was very helpful with knowledge about the area and kind when I wasn’t feeling well. The hotel was well located in relation to the city.

The single bed was uncomfortable and needs a firmer mattress. The single room was located above the bar which was not noisy early in the week, but if later in the week I would recommend avoiding it.

The staff were super friendly. We are both vegans, and they provided us vegan alternatives for breakfast. Also were travelling with our doggie. The staff helped us with the doggie :) There is free car park, which was super convenient. The rooms were very clean.

The decoration of the rooms and the corridors leading up to the rooms are super old. The entrance, food hall, reception etc looked very nicely decorated. The decoration was not important to us tho. Everything was functional.