Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

Suite 321...clean functional bedroom and kitchen. Comfortable king bed. Both ac units cooled well in 100 degree heat. Very cold fridge. Adequate cups, plates etc for kitchen Entire hotel appeared clean. Included breakfast on par with expectations. Very quite suite at far end of this single hallway hotel. This hotel has multiple locked security doors so parking close to an entrance was easy. Plenty of parking during our visit.

Large clean bathroom with single sink and older style climb in tub/shower combo. No ventilation over toilet area.

This may sound crazy but i was hesitant about staying here because of the decore of the rooms on the site. (May wanna update the photos), but i took a chance. Boy, im glad i did!! When i checked in, the lady at the counter was so nice and friendly. When i went into my room, my mouth dropped!! It was so nice and clean, the decore was updated and the bed was so comfy! I definitely will be staying here again when in town. The breakfast was A1, not some continental one,but a nice spread!! Check out was just as pleasant and had the same person who checked me in. This time, i had the pleasure of meeting the hotel managers. Thanks, ladies, for making my stay an amazing one!!

The decore,cleaniness,location, staff and breakfast.

The location was nice. Heavily wooded and beautiful area! Property felt like a large home!

My shower head was broken! I am so glad I went to take a shower before bed because that would've been a mess! My room was changed after that! The front desk attendant was very gracious. I received an upgrade on my room to a king suite which was charming! I could see myself as a solo traveler staying a week in this suite!

It was easy to get to. The property was neat and well-tended outside and in the common areas. The breakfast are was clean and abundant food was provided. The room was big.

The curtains and furnishings were tired and a bit dated. It seemed distant from restaurants and shops.

it was very clean and comfortable staff was great!

the doors on the left hand sides of the building don’t work. it was freezing cold and I had to park all the way in the back and had to walk all the way to the front of the building with a 3 month old in the freezing cold

Keys did not work twice which forced me to return to the front desk. I booked my room through booking.com but the front desk didn’t recognize my payment when I checked in. I had to pay a second time until it got worked out. Took a week to resolve.

Location… Quietness and feeling of safety… Excellent and helpfulness of all staff and encountered.

The room had a few things in it that were broken… A lampshade, the base of the floor lamp fell apart when was moved, only one roll of toilet paper in room and had to request more… The room we stayed looked like it could have used a little attention and updating.

It was very clean. I love the atmosphere. It smelled great as soon as you walked in the door. The rooms were very nice. I did not have any complaints.

The only thing was the elevators were very slow

The hotel was very clean. The staff was very helpful and the room very comfortable and nice. The breakfast looked great, but we were too late to eat. Will definitely be back as it is our halfway point to Florida.

Nicely updated, clean, modern, great feeling throughout. Putting green and basketball court were nice added features. Nice and secluded off from the highway a bit. Good breakfast, wonderful staff.

Outdoor pool only and it was only seasonal, nothing was listed about that when talking about the hotel. Disappointing as the kids love to swim.