Quincy the front desk clerk is very professional. He is informative on any concerns or questions you may have. I have stayed here a few times and he has greeted me with a warm smile and welcome each time. That says a lot about his character and professionalism. The breakfast at this location is also very good. I didn’t catch her name but the cook made sure you were satisfied and the cleanliness was a plus. I will always choose this hotel whenever I come into town

There was nothing that I didn’t like about this property. I stay here often and it’s always my first choice

We have stayed at this property several times in the past and the staff here has always been the most friendly and welcoming to my family and I!! Quincy is by far the best!! he was most helpful when I accidentally left my room key in the room and he didn’t hesitate to help me out by giving me a new one. He has always be friendly and interactive with the guests. I can’t remember the manger’s name for the day shift but she is also top notch when it comes to questions I may have had and helpful when it came to ordering dinner to be delivered!!

not a single thing!

Plenty of parking, close proximity to many different eating choices. The room was very clean, comfy beds, plenty of sitting room. Facility's have definitely been taken care of. Easy to access! Loved the size of the refrigerator in the room, plenty of space to keep stuff. The staff were so friendly and welcoming both checking in and checking out. Some of the nicest hotel staff I've encountered!

No complaints at all!!

Quincy was excellent during the check-in providing us all the information we might need about the area. The breakfast was very good. The room had disability access and the grab bars in the Bathroom were excellent. Good location, unfortunately we arrived in town too late to enjoy the Huntsville Botanical Gardens. Upon check-out, the system was down, and we could not a receipt. That evening I called the hotel and Quincy was on duty again, and promptly emailed me a copy of the receipt.

Perhaps the lighting could be brighter.

the breakfast was great, multiple waffle makers, chicken biscuits saturday morning and sausage and biscuits sunday morning! room was very clean facilities were nice!

Looked liked they had a pipe busted in the hallway and a few tiles were down and a garbage can was fixed to catch draining water. would have like to saw this dealt with sooner rather than bandaging it.

beds are very comfortable. faculty is clean. overall a very good stay.

pool broke the morning we arrived and it was closed to us during our stay. 3 Bulbs and 2 power outlets out in the room. Handsoap is weird smell that wouldn’t go away from hands; needs to be more mild. Breakfast is good except eggs and could use another non-sweet item (grits or hashbrowns, etc.).

The location easy place to walk to get snacks and there was an Ollie's right across to walk to :)

The pull out couch was filthy when I went to get it out for my children along with the blanket and sheets that were supposed to go on it luckily my kiddos has blankets in the car

I like the convenience 3 min away from my son apartment, it was very clean and the room smelled wonderful, the beds were cozy and comfy the free breakfast was nice but other nearby places to eat if you don’t want the hotel food (Waffle House, Cracker Barrel)

there was nothing I didn’t like maybe I’m just easy to please.

The room was clean and the bed was very comfortable! The room had all the things we needed! The facility was close to shopping and dining and to my grandchildren's home which was the main purpose for our visit!

Maid service every three days! no where to hang you damp towel! other wise great facility!

Desk staff was great, cleaning staff gave you one shot, get out or don't get cleaned

Cleaning staff lots of road noise but