Well decorated and very clean. Location makes it possible to walk all over downtown. Maybe a bit far to walk to campus for some, but doable to avoid stadium traffic.

We booked through Booking.com, but double charged, once from Booking.com and others by the hotel. It took 3+ weeks and multiple calls (at least 5 with a few emails) before it was corrected. Staff was very polite and going through training. The hotel does have wonderful people working for them. It was just stressful to see 1 charge go to 3 charges with crediting challenges. I was also never offered any sort of rebate or future credit. Getting one was not my goal, but just disappointed. We were very patient and professional to all through the process

clean smelled good

property was fine … only 2 staff members were friendly a girl at bar the night we came in and a girl the next day at front desk the others all looked down to us like we weren’t good enough to be there . The food is AWFUL please tell me people don’t actually eat that mess . It was definitely not teen friendly either which we were there with a group of teens from a school . Shower and The Lobby smelling good was the best things about this place . Will not return unless absolutely necessary.

Gorgeous hotel. Very modern design throughout. The finishes are all brand new. There was a rainfall/waterfall shower. The beds were comfortable. They had complimentary waters in the room. Plenty of space to spread out. The SMART TV was great. It is right on the cusp of the downtown area, so you can walk anywhere you’d like. The staff were very friendly.

Starbucks table setup by elevator. Hydration station and there is a community floor microwave. Bathroom was very nice and had two shower heads. Love staying downtown and plenty of parking.

it was an amazing location for where I needed to be.

The staff wasn’t the nicest. Honestly my only reason for never booking again would be because of the staff. When there’s a hotel this amazing the hospitality has to match.

All of the property was outstanding, but the staff was COMPLETELY INCREDIBLE!!! Every single staff member was polite, eager to assist, and very very knowledgeable regardless of my inquiries or needs! Absolutely the best team with whom I’ve had the pleasure of staying.

I had no complaints, no issues and there were no changes I’d suggest.

Loved the location of this hotel, it was great we could walk everywhere and parking was super easy. Staff was very friendly and the price was perfect!

We were told at check in we would get "Tidy" service, meaning clean towels and trash emptied daily, none of that happened. In fact, I took towels off the cart to keep us going. If this is not provided then please just share upfront!

this was a perfect spot for a college tour. the hotel staff was super friendly and the rooms are updated and clean

The location was great, the breakfast options were amazing, the staff was super helpful & friendly, the room was spacious, clean, decorated nicely & the waters were a nice touch. The service was prompt.

Everything was great

The people are amazing!!! The entire staff was exceptional in their hospitality skills and I just felt uplifted with every encounter I had. The facility is very contemporary but really inviting in appearance. The beds were wonderful and the rooms were exceptionally clean. We ate dinner at the hotel and it was quite good and certainly convenient. One thing that I really appreciated was that we had booked through booking.com and had paid for breakfast to be included. The front desk initially stated that there was no such thing and they would not honor it but she called for management and the manager clarified that this was something easily done. The front desk personnel then stated "I have only been here 3 weeks so I have so much to learn and I am grateful for this opportunity to find this new thing that I had not encountered before. Thank you for being so patient with me in this process". I thought this was absolutely great and it was just taken care of. Breakfast was out of this world. I felt like I was in Europe and the food was 5 star quality. I would love to go back to eat Cazuela with egg, machego cheese and prosciutto bake....perhaps the best thing I have eaten in a very long time!

When I checked out I told the team that I absolutely could not find one negative thing to say about my stay at this hotel. I have traveled the world and would put this hotel as one of the finest I have encountered.