Best Western Plus Hilltop Inn

The location and cleanliness.

The maid knocked on the door at around 10:00 or 11 am. Checkout isn’t until 12:00. My husband was sitting in the chair by the door and didn’t even have time to stand and open the door before the maid opened it herself. This annoys me. Wait until 12 before knocking and disturbing your guest. I understand they may want to see if they can clean the room but it makes guest feel like they are being rushed to check out. I paid $347 for one night. Be patient. Or call the front desk to see if your quest checked out before knocking or opening their door. We don’t even want you to knock just in case we are still asleep or even worse getting dressed.

The room was clean, the bed and pillows were so comfortable. Plenty of hot water and parking for the whole hotel. The air-conditioning worked great and was quiet. There is a kuregg coffee maker in the room. The mini fridge worked. The breakfast was outstanding, there was so many options that both of my picky eaters found food they enjoyed. We were only here for 1 night and did not visit the pool since we visited the water works park.

The only issue i had was that there was No microwave in room and there is no curtains, the shutters let in light from the parking lot so the room doesn't get dark dark. So it took time to get use to it. I usually sleep in complete darkness.

I can't stress enough how this property exceeded my expectations, especially compared to my previous stays in this trip and their prices (not related to this hotel chain). It was cozy, super clean, amazing restaurant, amazing staff, great breakfast. It was so good I wished we stayed a bit longer.

Nothing really. This property was everything we were looking for and more! If I had to say anything, the rooms at the back of the hotel are facing I-5 and you will hear vehicles in the distance. It did not stop me from having a good night sleep, though.

the restaurant was really good, they let us get takeout to eat in our room and it was so nice after a long day of driving. the beds were comfortable and the room was very clean. location was right off of I5 and even though it seemed to be a very popular place for travelers and locals, we didn’t hear any noise and were able to sleep peacefully. breakfast was the same- very good quality for a free breakfast buffet. my husband wants to come back to Redding just to stay here again.

I can’t really think of anything negative to say about it, I was only there one night.

We ordered and picked up our dinner at the adjoining restaurant and took it back to our room. The food was delicious and it was very convenient. We also enjoyed the really good hot breakfast in the morning, eaten in the same restaurant. Customer service at both the hotel and restaurant was very friendly and efficient.

There was renovation going on when we arrived, which was a little noisy and messy in some areas. But the work noise subsided soon after we checked in and the room was well-insulated.

The room was much more modern than I was expecting and it was very clean. I especially liked that they deep clean the T.V. remote, which they put in a sealed mesh bag to show that it's been cleaned. I didn't get a chance to go in the pool/hot tub, but it looked nice from the outside. The breakfast in the morning was amazing! Great overnight stay on my drive from Portland to Southern CA.

This was the second time we’ve stayed at this property. Although it has been a few years since our first stay the staff is still friendly and accommodating. Our room was clean. They even have the remote in a special bag to let you know it’s a clean one. Although we did not partake in the breakfast that comes with the reservation I really like that they have a restaurant onsite that they work with. Parking is also generally easy to find by your room.

Really minor honestly. The pillows are uncomfortable. Like I said, over all very minor.

Love the pool. Everything is very clean. Decent breakfast. Good restaurant. Friendly and helpful staff.

The mattress toppers on the beds make it so soft and very uncomfortable for anyone over age 20. It's like they didn't want to spring for new mattresses so they just covered them! I never sleep well when we stay here.

Breakfast was awesome, the best at any hotel I've stayed at, the waiter was very polite and courteous, my grandchildren loved the pool, over all we had an excellent stay. We will be back again.

Can't think of a thing other than I could have used a microwave in the room.

Hotel/restaurant/bar pool spa grandkids loved, hotel clean beds very comfortable staff very pleasant, only thing we didn't care for was the concuction workers staying in the room next to us there cell phone alarm went off at 4am and they never woke up to turn it off till hour later, then again an hour later.

Explained up above.other than that this was my 2nd stay .and both were times were nice.