Loved the convenient location; close to many restaurants & fast food franchises, as well as, Gas stations, CVS, Target & Walmart + Westfield Mall & Galleria, Cinemas & Golf. Excellent refrigerator w/freezer, kept things cold & froze our ice water bottles quickly…especially during a heatwave. Great auto temp AC in bedroom & living room area. Flexible desk table that can be moved & used for a dining table too.

Horrible coffee. Small, low depth, indoor swimming pool (good for small kids or for adults who just want to sit in the water). Garbage outside rear entrances were overflowing on Monday & not emptied until Tuesday evening.

We had a one night stay prior to the Christmas holiday and were pleasantly surprised by the location to not only our final family destination, but to food and drink, shopping, gas and grocery. The room was fantastic with the kitchenette fully functional and the generous room size. Modestly decorated yet extremely comfortable with couch pillows and tv trays. The staff was kind, smiling/happy, assertive and knowledgeable. A gem to find.

Only reason for a 9 is that we didn't have an opportunity to use the facilities (pool, gym, outdoor area), so I won't dignify this question as all was too well.

Location was good. About 10 mins from ThunderValley Casino. The staff was welcoming and pleasant. We got a 2 bedroom suite with a full little kitchen area which was nice.

The pull out bed needs to be replaced. The mattress was badly stained and just looked very unappealing so we out two sheets over it. It was very uncomfortable. You could feel the springs so I woke up with a sore back. The elevator is very small. Just the 3 of us in it took up all the space inside. For a 2 bedroom suite, it would have been nice to have double sinks in the bathroom or separate bathrooms for each room.

Good atmosphere. Clean and comfortable, friendly staff, and good proximity to Thunder Valley Venue (for the concert we attended). The breakfast was one of the better hotel provided breakfasts we have had. Thanks! We will stay here again the next time we go to a concert.

The hours of the pool that were posted said open at 6am, but it did not open until 9am.

kocation, breakfast, staff

excellent place BUT the ceiling was not soundproofed - the upstairs guests’ footsteps were VERY loud and made for an uncomfortable stay.I have never experienced that at a hotel.

Didn't eat the breakfast, was too busy enjoying my room. The room was spacious and comfortable. The TV could have used a little help though, as it had a large burned in spot on the screen.

Everything was nice.

Great location , clean, comfy beds, and friendly staff! Would come again with my family ! They were very on top of it. We arrived late and they had everything ready to go including making sure our rooms were equipped with a pack and play!

NA

property was located in a convenient spot, close to everything!

The elevator was a little sketch, made some ticking noises on the way down and was located towards the back of building.

We love the layout of this hotel chain's rooms--a fully stocked kitchen that is separate from the living space. The breakfast, during the pandemic, was limited but everything was OK.--a little skimpy on choices, but what they had was good.

Everything was great. The only reason I gave it a 9 was because there were no washcloths. We travel quite a bit, and I've never stayed in an American hotel that was out of washcloths and had them on back order??!!! They could have had some fresh fruit with the breakfast. We stayed at another TownPlace during the pandemic and while the breakfast was "grab and go" there was fresh fruit--apples wrapped in plastic, etc.

Breakfast Becky goes out of the way to provide exceptional customer service; Really pleased with breakfast! Room was very comfortable & well equipped for cooking. Front desk staff are all excellent _thanks.

pool was not good, should be a spa instead, ok for little kids. There was a what looked like blood stains on my sheets, I couldn’t find anywhere on my body that could have caused it. Exhaust fan for stovetop should vent outside- room continued to smell like the delicious ‘Father’s Day’ ribeye steak I made. Sorry.