Best Western Salinas Monterey

The staff was above and beyond my expectations and made my stay over 15 days enjoyable. Most importantly when in evitable problems cropped up quickly and competently resolve those problems so they did not affect my stay. This included issues with the hardwired Internet and the timing of cleaning the room, they also help me with some unpredictable extensions of my stay due to work obligations. I cannot say enough about how good this staff is and I would never stay anywhere else in Salinas for this reason I have had the good fortune to stay in hotels of high-quality all around the world, including the four seasons, and I have never seen a better hotel staff.

We came to this area for a spontaneous trip to explore beaches and hopefully find a spot to pitch a tent, lol. Of course, there was nothing available. So, it was pretty late that night, we were searching for stays for about 2 hours. All we wanted was to sleep wherever. And then found Best Western! When we arrived, the staff greeted us warmly and made us feel like valued guests! The service was exceptional. David, who checked us in, and Peter, who checked us out, were always available to assist us with any request or provide recommendations on local attractions. Their genuine care and personalized attention made me feel like I was not just another guest. I've been to 5-star hotels and never felt the way I did at Best Western. Believe me. The hotel's amenities were top-notch, with everything I needed and more. The complimentary breakfast was delicious, offering a variety of fresh options to start the day on a high note. You can even make your own fresh waffles!😍 The peaceful ambiance of the hotel added to the overall experience, allowing me to unwind and relax completely after a long trip! Thank you so much for everything. It was the best experience so far after I moved to the US one year ago!

Size of the room, bed was comfy, breakfast was good. American coffee is not good though, lucky for us we were situated next to McDonalds for a nice cappucino in the morning

Noice from Freeway, had to keep window shut. A/C was a little loud too

Friendly staff. Comfortable bed & pillows, large room & bathroom. Nice shower head! Good AC

Breakfast was sparse in offerings. Overripe bananas, instant oatmeal, and then no brown sugar! No potatoes of any kind. Microwave stopped working.

Front desk staff was friendly and helpful. Room was clean and well cared for. The property was a bit dated and in a busy residential/commercial area but overall, for what we needed (a quick convenient place to stay for a short event) it was great. Prices are high, but that's expected for this area. I would recommend this hotel.

Dated facility. Hallways had a really strong gross odor but the room did not smell. The only way to explain the hallway odor is expired peanuts. It was VERY strong.

The staff was extremely kind and professional. Let me know if I needed anything, they're available 24 hours and to just call. The bed was comfortable and the room was nice and clean.

I wasn't thrilled with the location, right next to a McDonald's. My first stay I was in a room that was near the highway, which was a little noisy. My second stay I was midway and didn't hear anything 👍 The AC unit is a little bit loud, which was not great.

The hotel was clean, the staff were friendly and helpful and it was easy to find - just a short way from the Interstate. Our room was comfortable with a huge bed. Coffee and tea are available all day in the restaurant area.

The hotel is over a mile from the Main Street area and the John Steinbeck Centre. The walk to these was through a run down area so it's best to drive. There is plenty of parking at the Centre

The front desk clerk Jay was really nice during check in. I had needed a store and he help give me options in the area since I was from out of town. He even checked with me after I returned from the store to make sure I found everything I needed. The room was great and clean super comfy bed. The breakfast had a lot of options and was good. It was my first time staying there and I would definitely return.

I was worried about cleanliness since you never know with some hotels but this one was very clean and the beds were very comfortable. the breakfast was good also and had variety.

we got a quiet call to our hotel room about 9:30 ish (we answered hello and no one said anything) I know checkout is at 11 and I didn’t appreciate being woken up by a call.

THE BED WAS SUPER COMFY! PERFECT FOR MY ONE NIGHT STAY. This place was clean and spacious and the staff was friendly and accomodating.

THE only thing that could have been improved during my stay was that the AC was really loud and was set up for intervals so it kept turning on and off and it kept waking me up.