Room was clean and bright. Plenty of outlets for 4 individuals with multiple devices. Breakfast was well organized and did not feel crowded even on a busy weekend morning. Location was perfect for downtown activities.

While I understand the need for valet parking in this area of town, known busy times seemed to have same staff as other times and delays in drop off or acquiring our vehicle was long. Valet times ranged from 5-30 min over 2 days (inconsistent). Valet staff were very friendly and were doing their best.

Breakfast was pretty good, the room was very clean, looks like the hotel was recently renovated and the rooms had a good size for our family of 5. The location is also really good, walking distance from many downtown SD sites.

I new there was an additional 45 dollars per day for parking, but I was surprised with another fee of 25 dollars per day that was not clear to me during the reservation. It's some sort kind of resort fee, but the thing is the hotel does not provide other things than the breakfast (that is included in the room fee), so I was a bit disappointed that we had to pay this as an extra. Also there is no parking around the hotel, so if you drive there you'll probably have to pay the valet services...

The room was great for our stay with our kids. Location was perfect as it was walking distance to the Midway, the seaport stores, Gaslamp district and Petco Park. Plenty to do and see within walking distance. Lots of food choices around the hotel. Breakfast was perfect to feed my hungry kids but was not the best hotel breakfast I've had compared to other Embassy suites. Though it was smoothly ran.

The only thing I could say is a lot of the breakfast items just weren't warm enough.

the staff from check in to the staff in general are very nice and helpful and made you feel welcome

The New York West restaurant is a JOKE i ordered 3 takeout meals on consecutive days and everyone was cold or just thrown together. The problem is the food is cooked the opposite side of the Hotel and staff have to go and pick it up when it is ready but seems like a major disconnect between the food preparation area and the restaurant. would never order from them again. Manager was great as well as bar tender that is the only plus

The Breakfast was fantastic! I had 4 grandkids with me that ate very good breakfasts that helped set their energy off to a very good start! We’ll balanced and great cooks!

The hotel charged us 25.00 at checking that they said we could use. However they didn’t tell us you can’t use it on day of check out when we were letting kids go to gift shop. That was not good. I think they just wanted their hotel price to look good without adding that 25.00 on and then many people don’t use it and they make more money on the deal! Did not appreciate that.

The location was perfect for the family events we had planned. Our rooms were very clean. The breakfast was outstanding. The in house restaurant was open late. We had our 5 grandchildren with us. The convenience of everything worked out perfectly.

The cost of the valet only parking was a shock. $55 a day, $45 for Hilton members. In their defense we received a $25 a day, per room, credit for the gift shop and restaurant. So it ended up being $20 a day for parking. Room services were very slow and sometimes nonexistent, but that's everywhere you go nowadays.

We loved every single thing in this hotel. Breakfast es bomb , the girls enjoyed the pull so much. the rooms are big and very clean. The staff is really nice .

The fact that parking is not included on the room price, that is already expensive. So keep on mind it will be $45 extra per night if you want use the parking in the hotel, or you have the option to park around the neighborhood for $20. Also the room was cold, I tried to adjust the thermostat but didn’t work 😔. We asked for extra blankets but didn’t work.

Service is extremely friendly and welcoming. Complimentary breakfast is really tasty and healthy. In the afternoon, complimentary happy hour is a nice break of the day. Location is great. Valet parking is available for 55$/day, but there is also street parking behind the building for 75c/hour. Overall excellent price/quality ratio if you are in a group of 4/6 people. Best perk: you can bring your dog for a flat 75$ fee covering the entire stay.

I have been always booking in with embassy suites. I really like staying here.

They just forgot to bring in plates and forks I requested yesterday to my room. Maybe staff are busy. I was told you are fully booked and a lot of the customers are asking a lot of things also. I followed up twice. I hope they don't understaff the staff. It's really tiring with this kind of job.

Breakfast was really good. It does get a little repetitive when you stay multiple days but totally worth it when you consider going out for breakfast. Location was in the perfect spot for our trip. When they made a mistake, they were very responsive to correcting it.

The $25 credit for using room service or the gift shop wasn’t my favorite.