I had to visit family at UCSF hospital and this is one of the closest, most affordable options. Most Uber rides were just $10 except for some surge one day. Very modern rooms with TVs that stream but no cable etc. The bed was very comfortable. My room on third floor was quiet I did not hear the lobby bar. There is a tiny balcony where I had coffee in the morning overlooking a peaceful area of neighbors' backyards and patios. Great location with plenty of restaurants etc. Even a nice market across the street to grab food for the room.

The rooms are very tiny. I honestly can't imagine being there with another person even though the bed was large. The sink is in the room not bathroom etc. It reminds me of rooms in Tokyo. That's really the only downside.

I loved this hotel so much I almost don't want to leave a review because I don't want too many people to stay there and spoil it. Hotels outside of the Union Square area are hard to find and this one was perfect. The Castro is safe, clean and a real San Francisco neighborhood. My room was bright, clean, and so comfortable I never wanted to leave. And the design has a true boutique feel as opposed to just another corporate hotel. I loved the balcony overlooking gardens of local homes, as well as the view of the hills in the distance. I don't know if there were people staying on either side of me but I could hear the person above me every morning--walking around, moving things, etc--to the point that it woke me up but I'm a light sleeper so I just popped in my ear plugs. The rooftop views were phenomenal, better than any rooftop bar in the area. Lovely to watch the sunset. And there's an electric fire pit as well, though if it's windy I would not recommend using it. The Lobby Bar next door was an easy place to grab a drink from friendly bartenders. The crowd was a mix of locals and people staying in the hotel. There is a grocery store across the street and plenty of bars and restaurants within walking distance. Mission Dolores Park is about a 10 min walk away. And either on foot or by public transit, it is quick and easy to access other great SF neighborhoods as well. I personally really liked the virtual aspect of the hotel. Checking in and out via the app was easy and adds privacy and removes moments of social anxiety. And as someone who doesn't like my room cleaned every day in a hotel because I like my things to be left "just so," I appreciated that you have to request cleaning via the app if your stay is under a certain amount of days. I was sad to leave and can't wait to come back.

We loved pretty much everything, especially sleeping with Freddy Mercury and the location was top notch. The beds were fabulously comfortable. The response to my call regarding the elevator breakdown was very rapid and the CV of communication by email was excellent. These things happen so we don't blame the hotel one bit. Unlike previous guests on the second floor, we had no noise nuisance issues from the Lobby Bar below.

There was only one chair in the room. We used the patio chair which we brought inside. The corner of the room with the table could have done with a lamp of some description. The toilet roll holder in the bathroom was not secured to the wall. When the elevator was out of service , there was no way of re-entering the building via the fire escape as the fire door on the first floor requires a key. I had to wedge the fire doors open using towels from the room. It would have been great to have a soap dispenser next to the sink in the bedroom instead of having to use soap from the shower.

Wonderful boutique hotel with amazing views and wonderful private balconies. Bedding was comfortable and all appointments were stylish and tech savy

The plaster where the bathroom plumbing connects to the wall needs repairing. There is literally w hole at the pipe that if you are at the right height allows peoe on both sides of the wall to see into each other's bathroom. It is at the exact height as my groin and the open cabinets meant I was exposed until I found it. And covered it temporarily with a towel.

This is a beautiful property right in the Castro District of San Francisco. The location was great with plenty of eateries and bars all around and even a grocery store across the street. The bed itself felt like a cloud which led to a great night's sleep here. For those whole enjoy a nice espresso in the mornings, there is a Nespresso machine in the room. Also for travelers who want an uncomplicated check-in/check-out process, this property is tech-enabled so you don't have to carry a key around with you, and if there is a request you can text the number provided for assistance.

Very clean hotel. There's no lobby, so check in is all digital. This was very easy and convenient. My room was very quiet. The beds were super comfy.

I didn't love how there wasn't a lobby. I needed to store my luggage the next day, and they were unable to help with this. I ended up using a service called "Bounce" to store the luggage which was really helpful. This is the only thing I would change otherwise great.

It's my second time staying at this property and I absolutely love it! The bed is the most comfortable bed I've ever slept on. I'm a huge fan of the tech-enabled experience were guests check-in via their phone and get codes for the building and rooms. My favorite thing about this property is drinking my espresso (provided in the room) from the rooftop in the morning. The views of the Castro and the rest of San Francisco are amazing.

Lots of great bars, restaurants and shops in the area - the instructions to get into the hotel were also very clear. The room was very clean and the amenities (high end toiletries, coffee, water) were all fully stocked. There was also a balcony looking out onto the street.

I was traveling alone, so the room was an adequate size, but it would have felt quite cramped with two people staying!

great wi-fi upload/download speeds, compact room contains many amenities, and intuitive check-in/out made the trip seamless

The decor, the fittings, the cushy bed, amazing shower tiles and lighting, sophisticated yet simple door locks, incredible view from room and rooftop balcony and the friendliest and most accommodating General Manager and staff I've ever met at any hotel.

I couldn't stay longer!