Location was awesome closer to my nieces wedding and the mall etc.We were having hard time parking after the wedding because some residents were double parking.The room was excellent conditions and we like the way it set up.The customer service was excellent (Christopher was very helpful.Staff was very friendly.My only suggestion is the entrance way where we staying need a little bit clean.Other than that,,everything is good. I would stay there on my next visit.Thank you

It’s not what we like.We the prize was a little high just for 1 night.Just feel like we are staying in a apartment complex.Especially in San Ramon area where the mall and expensive golf course and a beautiful city hall across the street.

I liked that there was a small kitchen to use, and the room was nice I loved it I would come back here again because it was so nice nice get away vacation to enjoy for one night and the price was right.

the dead bolt on the door it did not let me close when I tried to leave, I hope they fix it the next time I come back to stay there, it's to easy for anyone to enter or trespass in to the room when its not there's.

Rooms were wonderful for lots of family, there for our daughter's wedding. I truly appreciate the service we received by the staff, especially Laura at the front desk. She really worked with us to accommodate families' rooms near one another and had such a kind, friendly demeanor. We had a non functioning light ballast in one room and it was fixed right away. Very comfortable rooms, great for families. Location was perfect, shopping mall and restaurants within walking distance. Great for kids, as there was a park across the street, a trail directly behind the suites, and a basketball court on site. Also loved the firepit at night. If we ever stay in San Ramon again we will definitely stay here!

No complaints!

The room was perfect and the facilities were top notch. The staff was very friendly and helpful. I don’t think we could picked a better location being near the Marketplace and the Center City Mall. We will definitely come back to San Ramon and we will definitely stay at this Residence Inn 🏨!!

Loved using the Tea Tree soap and shampoo/ conditioner that were provided. The amazingly comfortable pillows hugged me to sleep. The paint colors and materials were very well designed. The grounds were clean. And the staff was very friendly.

Having the dishes in the dishwasher made me wonder how long they were in there. I chose not to use them. Only piece of feedback which is negative.

They had a great packaged breakfast due to COVID restrictions. Room was the right size. We were staying for just a night while we were shifting houses and it met our needs to a T. For those staying longer though, the location is great as it's right next to the Marketplace and a five minute walk to the City Center. Plus easy access to the freeway.

Nothing

We booked several rooms at different times for our daughter's wedding. Staff was awesome! Very personable and accommodating to meet our needs. Would highly recommend staying here.

very large room and comfortable. shopping area is very close.

breakfast was not worth to have…

Full kitchen, everything clean and in good condition

clean and so so close to restaurants and stores 😍

parking small spaces