We had a late night/ so didn’t make it down for breakfast.

The woman at the front desk was cold and rude. Gave her my confirmation number and name and she was very short with me that I did not have a room there that there were lots ofMarriots around. I confirmed the address on my confirmation with her. I asked her if I should just go ahead check in on line. She told me to basically move away from the desk (no one else was checking in) and call whoever I booked with. When I checked myself in on line, SUDDENLY now she could give me my room key. Didn’t apologize for her attitude or any inconvenience to me. This woman does not represent your company very well and should not be in customer service!

Pretty much everything was more than satisfactory except what is noted below. Breakfast very, very good. Outstanding location, many restaurants & retail shops close by - within walking distance - a fabulous restaurant & lounge right across the street (Hacienda Colorado). Interstate I-25 real close.

There was only 1 small pkg of soap - no other toiletries like lotion, shampoo, conditioner, etc. CNN channel was not working.

The bed and pillows are comfy! The suite has a lot of room. The parking garage is SUPER convenient and a great perk!

I didn’t like that we didn’t have a microwave in our room. We had one 2 years ago when we stayed there. The shelf and outlet are there above the frig. It’s not convenient to go to the lobby to heat leftovers, especially having concerns with COVID. Several times over 4 days the hand sanitizer units by P3 and the lobby elevators were empty! I feel someone should check those a couple of times a day!

The staff was excellent. Breakfast was okay. Good choices of food and drink. Bed was very comfortable. Location was the best for me visiting family.

The drapes were in need of upgrading. Paint chipped on windowsills. Holes in the lamp between beds. Otherwise, all was clean and well maintained. The bathroom was excellent.

The roms werevery clean. the desk staff went well and above to help with orange juice for a 4 year old when it wasnt available in the vending machines. When members of a wedding party needed a changing room, desk staff made every effort to find accomodations for them.

We liked everything and do not have any negative comment.

Location was great. Clean. Liked the separate sitting area.

Access to underground parking was very tight. We were almost in near accidents with 2 vehicles that were exiting the parking garage as we were entering.

location is close to DU

I have tried this place twice now hoping the first time was a fluke but these rooms are just rough. However front desk clerk was wonderful! she changed my room and it was better.

In a long road trip I experienced many terrible hotels. Now what truly makes me happy is somewhere safe and clean. I need nothing fancy, just some peace. This hotel is exactly what I wanted.

Everything is fine. Breakfast is a little under average but they have 24hr coffee.

I like the rooms here and have stayed a number of times.

They have changed their policies and now charge for parking, unless you can snag one of the few spaces available outside the parking garage. The garage is awkward and always feels like there isn't quite enough space to swing into or back out of the spaces, unless you park on the open roof level. So, I wasn't happy to have the extra charge imposed.

Great view. Very friendly breakfast staff during the week.

First room key did not work. I had to return to the desk and they gave me another room. Front desk staff not friendly.