is invitingWe habve been coming to this property for years. The location is great. Staffing is always pleasant and helpul .Property looks inviting

It was explained that the hotel was going renovation. Can't wait to see the finished product. construction needed to stop early evening.

Loved the location and the private beach for sure.

The a/c wasn’t very efficient and the thermostat wouldn’t change

Location, location, location. Most beautiful beach on the west coast. Loved the golf cart rides from pool area to shoreline. Great shelling. Spectacular views and sunsets.

My room was obviously discounted because, as a "low floor no view" room, it had a balcony that overlooked the garbage and maintenance area. This particular room was also last on the floor next to a storage room that had a lot of coming and going/door slamming. I really really love Sand Key, so I tolerated it, but It should have been discounted further than just a little bit in my opinion. Also, the pool bar closes at 5pm. Why? That's even before sunset. That part was very inconvenient and frustrating.

Location!!! Loved it's perfect position on Sand Key. Pool - lovely. Beach - stunning! Buggy on beach - very useful, efficient, friendly driver. Pool bar - good, friendly staff, reasonably priced. Room - excellent beach and pool view from our balcony! Loved it! Very comfortable beds, air-con, lovely decor, good storage for clothes, nice bathroom, and fridge was good to have. Lobby - spacious, beautiful, cool. Nice on site restaurants and shops. Staff - mostly pleasant. Parking - free. Resort fees - none.

Room could have been slightly more spacious (as a bit small for 4 of us, but would not have exchanged that for the view!) One staff member was really rude to my son when we went to buy ice-creams near the poolside.

Everything was great other than the restruants.

The restaurant food was terrible and overpriced! If the food was better wouldn't mind the price so much, but it was awful!!!!! Also didn't like that there were no microwave in the room

The resort itself is beautiful. The location excellent and the pool adjacent to the beach was awesome. The room was so clean and the beds and pillows were extremely comfortable!

Renovations being done during our stay was begun to early and directly after an emergency being called over loud speakers. Of course, it was no one’s fault for that emergency, it was just so startling and then when we got back to the room, the noise from the construction started. ugh

The staff were all great. The pool area was nice. The private beach was definitely the best part! Very quiet. Lots of places to hang out. Location was good- 10 minutes from everything. So many amenities and activities available.

The bathroom in the room was extremely small and had no vent. I had higher expectations for the price. I also had to pay an additional price for beach chairs and umbrellas on the private beach. There were so many events happening while we were there: business meetings, weddings, reunions. It was just very busy at times! Also they were doing construction and it was very loud outside our balcony but hopefully that wraps up soon!

Staff was so accommodating to our family

It would be nice to have free breakfast for the amount we pay to stay

The location was great. The private beach area and pool was awesome. I really appreciated the courtesy carts taking us to the beach area.

The small rooms, especially bathrooms! I selected via booking.com a pool view room, which was reconfirmed by check in concierge, yet we could not see the pool at all. We only saw the top of the pools restaurant roof, of which was never open.

Loved our view 7th floor pool side with balcony. The staff was friendly. We enjoyed the tiki bar. We like the location a lot. We used the trolley to take us to Clearwater but most of the time just walked to restaurants and stores located near the Sheraton.

Our lamp did not work - asked for light bulb to be replaced but it was never done. Other hotels in the same price category include a lounge chair and umbrella on the beach complimentary. It would be nice to have live music in the evenings.