Comfort Suites Augusta Riverwatch

I really appreciated how clean the facility was. It smells and looks amazing as soon as you walk in and in your room as well. Our hats are off to the housekeeping staff they are A-1!!! The size of my room was perfect! I love rooms with space. The front desk staff was super nice, prompt, friendly, and professional. We really enjoyed our stay and definitely putting this hotel at the top of our list!

I won't say I didn't like it, but I would have liked to see a little bit more from the breakfast selection. I would also have liked the lights at the pool to work at night. I really enjoy evening and night swims but couldn't take advantage of it because they didn't have lights at the pool. The pool is not that big, but it's cozy.

The first thing that hits you is that the location is industrial. Not bad, but if you want to be surrounded by shopping and restaurants you can walk to, this is not the hotel for you. The next thing you notice is how clean the lobby is. And how friendly the staff is. And how easy and fast the check-in was. And how nice and clean and bright the hallways are. And how clean and unusually spacious the room is. And how pleasant the bathroom is. And how ample is the closet space. And how decent the TV in the room is. There’s a coffee maker and a fridge too. The breakfast is well organized and well done— the coffee was hot— and they have fresh fruit, so I was stoked.

The fitness center needs some love. Maybe invest in a rack of dumbbells and a few benches.

The beds were nice. breakfast was ok.

We go there a little late at night. The front desk person was very rude to everyone. I wish I got his name. Like he really had a problem with anyone asking questions. He yelled at me because I was going to spell my last name. He yelled at a little kid just because the kid wanted him to help them order a pizza because he couldn’t speak English well. My husband asked for bedding for the pullout couch and he was like “There down here” so my husband went to get the bedding and he asked for another pillow but the guy was like “No.!you have pillows in the room.” He was so awful. The morning front desk clerk was nice and the breakfast lady was nice

Parking was bad.

The hotel was clean, the room was nice it had a sofa, which was clean no stains, a desk, and the bed was comfotable witb clean sheets. Nice size bathroom, also clean A refridgerator, microwave and sink were tucked away with 2 doors to enable more space in the room. The lobby was nice and clean with lemon water available for guests. A nice big area to sit for breakfast which was good, oatmeal,cereal, toast,hot breakfast eggs,sausage, two waffle iron 1smaller one and 1 bigger waffle maker to choose from to make your own waffles. Coffee was available all morning. I would definetly reccomend a stay here. They are in the process of renovating the rooms if you choose this location. The staff is very nice and friendly. There was only 1 cart for our belongings but the housekeeper Cindy who was an angel she helped us gather and bring our items to the car. It was a tremendous help especially since we were on the 3rd floor. Would definetly reccommend this place. They are noe in the process of rennovating the rooms so it might be a bit louder there. Other than that it was an awesome stay. Every comfort I have stayed in has been wonderful which is such a stress reliever especially because there have been stays that were a nightmare. Thank you comfort inn for keeping the comfort in my stay.

Leaky tub faucet, Only 1 extra luggage cart available.

Great location. My request was granted for 2 rooms side by side. Smoking area for smokers. Fridge n microwave in rooms. I like washer n dryer on site.

Now if I have the max allowed in room they only gave 2 big towels. It was a hassle and upset situation requesting more toweles. Was accused of having 10 ppl n one room when I purchased 2 rooms then invited are local friends who purchased them a third room to come spend time with us. I will bring my own toweles next time.

Almost everything

The guy that got an attitude with me for asking about clean towels and washcloths! Also got an attitude with me for letting him know that my room hadn't gotten cleaned the whole time I was there, even when I requested for my room to get cleaned. He gave me a hard time with asking for cups for the iced lemon water in the lobby and utilizing the store behind the office. The rest of the staff was amazing, and I'm appreciative of them.

We really liked the location of the hotel. It's located in a quiet area and was not very far from places we were visiting. Front desk and cleaning staff were very helpful to meet our needs.

The first room we were given appeared to be not clean and the carpet by the AC was wet. The clerk at the desk was quick to move us to another room which was much better. We loved that it was not close to the elevator and very quiet so we could rest.

Breakfast was great. We were there for a softball tournament and had one of our daughter's teammates with us, so we had to use the pull-out sofa. I did have to go down and request additional linens.

Being that there were 2 adults and 3 kids in the room we had to go down to the lobby to request an additional washcloth and towel. However, my husband was told they did not have any and was given two pool towels in place of a washcloth and towel.

I enjoyed the fact that it was located close to the interstate and a calm place. The free continental breakfast had a good variety. The pool was clean.

I did not think that the rooms or the property was worth $150 a night! And I did not like the smell of the fabuloso they used to clean, it gave me a headache. I also did not like the fact that they have pictures of breakfast stuff that they do not serve on their menu.