Best Western Shenandoah Inn

It's so clean!!!!! You can eat off the floors. Well lit, it's so nice not to feel afraid to walk to my car. Or to lobby. The location is perfect as far as retail and food. I can say I've never stayed somewhere so nice.... The prices are very fair, the people are friendly and helpful, everyone here is that nice and helpful, the first night I checked in was Saturday and the hotel was full yet it was so quiet, as it has been every night. This best Western was one of the best places I have ever stayed. As a single older female safety is a huge factor, cleanliness, and friendly staff... Are huge pluses when traveling.... You get all of that and more here. I give this Best Western 10 stars!!!!!

Honestly there was not anything I didn't like

Every employee was SO nice. The rooms were incredibly clean and tidy. The free breakfast is super yummy and has a good variety of cold and hot options. The pool is very nice.

The only thing I could suggest for improvement would be assigned parking spots outside the rooms so you don't have to park far away from your room.

The staff was so friendly with us. Made us feel so at home and even give us information for our pet who was feeling homesick I believe 🥰 I do wish the pool was open and the yard to walk a baby dog was mowed cause I hated to take him on the property to where everyone walks. But considering they were in the middle of remodeling and the COVID-19 was creating workers to actually work I was just fine as long as my baby my feeling good and had to go pee pee.. Anyway we will be back and always look forward to staying here❤️ As Long As they don’t run out of coffee 😂😂😂😂 Thank You All

Great location, quiet nights, and clean. Sincere staff willing to work with you on lodging concerns. Beds were new and slept great too.

Metal Box Springs squeak with each move. Maybe a few more selections on Continental Breakfast. And TV Remote to work.

Staff was nice. Room was comfortable and clean. Breakfast has many options

Pool was open but dirty. Surrounding area had alot of trash on the ground. Lots of construction made access to hotel a bit difficult

Clean, extremely hot water, everything worked as it should and convenient to everything

My bed wasn't very comfortable. It had a lump in the middle section. However, the 2nd bed was a little more comfortable.

I absolutely love the fact that it is extremely clean. When I opened the door it smelled amazing. Every morning when I'm up at 7. It's the sweetest 2 Lil ladies. Sweeping the freaking parking lot. And wiping the windows. I'm so pleased. And the mother and son who own the facility are so helpful and pleasant. I'm very pleased.

Nothing at all. Well maybe a Lil more parking. That's it and that's not really a issue.

Room was tidy & plenty of space for 2 adults. Front desk clerk was very helpful in meeting our needs. The cost for a 2 day stay was excellent! Hotel was easy to find. Shopping nearby as well as restaurants.

Breakfast was insufficient. Protein should be included like yogurt, bagels with individual cream cheese, or even wrapped sausage biscuits. Also we did not receive clean towels for our second evening & toilet paper was low. A simple check by the cleaning staff would have corrected this but no one checked our room.. Fortunately the front desk clerk gave us what we needed but felt we should not have had to ask. Operation of shower was confusing & no directions were included in the material in the room. Parking was difficult & not enough spaces near the room.

Everybody was very nice and very helpful. Breakfast was very good. Great location had a wonderful stay.

Nothing everything was good

It was a great hotel to stay in very clean and very quiet had a great night sleep and a hot breakfast the next morning

everything was great