The hotel was great and staff was exceptional. I would definitely stay there again.

I used Booking.com, price was higher than booking direct with hotel. Also, the virtual card that the hotel was to use for my booking did not work, causing the staff to be on the phone with booking.com. They admitted they had my payment, and my confirmation number was correct. Finally, they had to get the manager to come back in on her off time to resolve. The person at the desk was so very nice and let us go straight to the room. We did not have to wait until resolved.

The hotel was beautiful and smelled very nice. The front staff at check-in were friendly and welcoming. I loved how the hotel is close to Ashley Park, where there is a variety of restaurants, shopping plazas, and also the movie theater. When through the hotel is in a congestive area, it is still quiet, and the beds are extremely soft. My boyfriend fell asleep instantly when he laid down. I love the studio set up with the fridge, dishwasher, and stove top.

I loved everything and will definitely be staying again!

Location was near the venue for the wedding I was attending and restaurants and businesses nearby. The room was clean and well stocked with all kitchen items. Receptionist explained the process well to check in and out.

I was disappointed that complimentary breakfast was not included. I was under the impression that it would be included. But overall the accomodations were very good.

I enjoyed how friendly and courteous the staff was, and how clean the entire hotel is. I was also glad to see they allowed people to bring their dogs (companions) into the rooms.

Booking.Com shows this facility provided’s a breakfast. Since it’s an extended stay hotel - there is a kitchenette provided. I was surprised no breakfast when booking.com showed there was. Might want to update that.

Location, fitness center, free coffee, were all better than I expected. The room was well stocked in items for the kitchen area. We enjoyed our stay and will definitely consider this property if ever in the area again.

Too much smoking allowed outside the building, should have a designated area for smokers and place those individuals as close as possible to that area when giving room assignments.

We loved the Southern Bells that were at the desk. The three we encountered were extreamly kind. They were full of knowladge. We had our 3 year old granddaughter with us and they made sure they spoke to her. The staff always had a smile. We were there for a family reunion. I grew up around there and it felt like coming home. Keep up the great work. The pool was clean and nice. Loved the kitchenet that was there. Great value. My mouth dropped open when we walked in. Was not expecting all that. LOVE LOVE LOVE LOVE LOVE IT! Also great shopping and food close by. Will be staying there again. See you next year.

There was nothing we could improve on.

Most amazing time i had in hotel everything was absolutely top and Perfect, staff extremely helpful and professional 💥top top !!!!! The Manager Monica is the most professional kind and amazing person Thank you so much Monica for everything 🙏🍀

Na

I loved the front end manager. Can’t remember her name, but she was an African American lady, very bubbly and friendly! You should keep her. She had a unique voice so this may help to identify her

The smell of weed in the elevator

This particular hotel we stay at every year for thanksgiving. It is close to shopping and restaurants and also the home where we eat thanksgiving dinner. Each time we have encountered any staff they are extremely helpful and friendly. The suite rooms are very spacious and super clean ! We normally stay with our two children and two dogs and we all are very comfortable!

The only thing about this hotel is they do not offer a contential breakfast. Although there is a small convenience “ store” in the lobby.

Convenient location, clean room, comfortable bed.

Quite noisy even late at night and very early in the morning. Doors slamming, people talking loudly on both sides of us, loud footsteps above, traffic outside. Walls must be thin.