The hotel itself was great. I would have liked to pay a bit less, that would have been a bonus. This hotel needs some signs at the street you turn onto to get to the hotel to alert you that it is there. I had a terrible time figuring out where it was as it is rather hidden off Lagrange Avenue with no sign. A sign would have saved me a lot of time. I was already running late to a reunion and not being able to find the hotel easily only added to my frustration. I would stay there again.

See my comments above.... but also when you turn the water on in the bathroom sink, the water gets all over the area around the sink. I had my makeup bag there and it got soaked. Bad design or something.

that the hotel was newly built under 5 years old. The breakfast had a good selection of choices and tasted very good. The front desk employees were very friendly.

I had a handicap room, there was only one desk chair for sitting I requested multiple times for an additional chair (even a simple one from the meeting room) did not get one. The tub had enough handles, but the bottom was very slippery would be better if a mat was used. The beds were very comfortable but very high and difficult to get on and off without my husbands assistant.

I liked the sofa bed, the room amenities, especially the mini fridge. We had a room with a great view! I also liked the ease of getting the extra things that were needed for our room. I liked the feel of the hotel, and would totally stay at another holiday inn express.

Unfortunately, we had people above us who were very loud and disruptive. We had to call several times to complain. Although a staff member called and knocked on their door several times, they continued to be loud through the entire night. It affected all of our sleep. So unfortunate. An additional inconvenience was not being able to hook up our Google speaker and PS4 to the internet. I wish there was a way.

Very clean and easy to get to.

I tried to check out and no one helped me despite an employee being right at the computer and not saying a word. As someone that works in customer service, a simple “you can place key card here thank you” would have made a difference instead of standing there ignoring me.

the location and the amenities of the hotel was great. Customer service at the front was outstanding … upon arriving and coming in the staff acknowledged me and greeted me with a smile.

The price was a bit on the expensive side. For the amount paid, the expectation of the front should be clean and “cigarette butt free” … not a first good impression.

Loved the comfortable beds , the Dove soap, Shampoo, Conditioner, Body lotion and hand soap! I also loved the coffee maker ! Loved the large TV too ! The Breakfast was awesome !

There were 3 of us in the room , 2 adults and 1 child but only had 2 towels, etc.. ! Tried calling front desk and housekeeping and no one answered! We just went to the front desk to get them !

Very nice room, and in a good location. Clean room which is hard to find these days.

Only thing was one whole day the elevator button on ground floor didn't work, so had to take stairs. No biggie for us but could be a problem for some.

The breakfast was good.

We were approved for an early checkin. When we arrived at 2pm we were told we couldn’t check in until 3pm. My wife is disabled and we needed that extra time to relax and prepare to go to our event. It was inconvenient. The front desk staff seemed to be distracted and short staffed . The manager did not seem to be around.

Staff was always cleaning and making sure food was replenished.

Elevator needed repair. Button on first floor didn't work . Broken on a weekend, being fixed during weekday. Pool closed for day for maintenance.

Everything was great! The girls at the front desk were very accommodating and nice to talk to.

My stay was amazing. I was very happy. No complaints!