Manager/Owner was very friendly and eager to help in anyway.

Nothing

People and customer service over the phone are Amazing! Super understanding and will work with you to resolve any issues. Easy to reach and easy to find. Thank You!

Nothing, they helped me out with my issue and didnt make it a problem. I really appreciated them and how easy it was to reach them. Its very hard to find a business that cares about their clients.

Absolutely loved everything about this place. We stayed for a week. Great Staff! Accommodated us with everything we asked for and needed in our room. Wonderful hot and cold free breakfast. Security is great. We got in late and staff gave us instructions on what to do for our check in to go smooth. Beds were nice and soft! Room was of good size with a walkin closet. Bathrooms nice and clean. Will absolutely stay again and recommend it to everyone. Food places and shopping near by also.

Only complaint is it does take the hot water more than 5 min to warm or heat up. But, once it's going it its nice. Showers had great water pressure!

The owners and staff made you feel at home. We were driving home to MN from vacation in Florida. My partner had emergency surgery to include toe amputation, He was very sick during they travels. They went out of their way to wash laundry and gave me cleaning stuff for the vehicle. when we left, they made sure we had some food from their Breakfast for the drive home. BREAKFAST was nicely put together, They treat everyone like family. We highly recommend this place. They are in the middle of rennovating.

Nothing. It will be totally awesome once renovations are complete.

Our stay with the huge throng of eclipse chasers was excellent. The staff was a little overwhelmed at check-in but they managed very well given the circumstances. Our room was clean, quiet and really met our expectations just fine. Breakfast was a little chaotic on eclipse day, better the day after. The staff was really nice, there was nothing else they could have done to make it better. Our room was good, beds comfy and even the air/heat combo worked well. Nice big TV but didn't have cable or have local channels. Not a big deal but something others may want to note. Liked having the kitchenette and fridge.

A bit off the beaten path, but with GPS we found it OK. It's very basic mom and pop accommodation which may not suit some people. The hot water for the shower took a while...maybe 4-5 minutes, but once it was there it was good. Kitchenette water was hot right away.

they have made updates to the place since the last time we stayed. bigger breakfast, rooms nice and clean, outdoors nice and clean, shower dispensers in the bathrooms, very friendly service, just a great place to stay in Rantoul!!

only downfall, water still takes almost 30 min to get hot in the mornings to take a shower. it did however get hot quicker at night for my husband took one then. so, maybe future advice take your showers at night before bed.

The room was nice and spacious and the beds were so comfy. We loved the mattresses and pillows and there were crisp white duvets as well. We arrived late right and it was sold out and I asked if there were any places open (it was 10:40 pm) where I could get food and he offered me bagels, yogurt, bananas, granola bars and apples for my family. He went above and beyond. I highly recommend this place.

Hotel location is in a quiet area of the town. Clean and quiet room. Lots of space inside the room. Lots of parking outside and around the building. Great breakfast included. Great deal.

Heard a dog barking occasionally, maybe better insulation or no pets. Building was a little dirty around the hallways, could be cleaner. Small things that don't necessarily bother me, I would still stay here again.

We weren’t sure what we were getting into as there were few recent reviews. It seems management may have changed or else changed their practices as everything was clean and seamless. Very happy with our choice to stay here and would definitely come back!

Great price, good breakfast, really hot water. Room was spacious with a big desk and charging ports. If you are staying long, you have your own double sink and plenty of cabinets and a large walk in closet. The desk clerk was really nice and he gave us a free room upgrade.

It was a little off the beaten path, but that could be a good thing.