Nice room, clean, good coffee. I was unable to check-in at my pre-planned hotel and went across the street to Holiday Inn. Latoya was awesome!!!! She provided top-notch customer service I’ve received She went above and beyond and was patient every step of the way,. She made sure I was able to get room accommodations that night as well as made sure she sent an email to the 3rd party I booked through so that they wouldn’t charge me. Upon check out, I was greeted by Carla who was also super pleasant! The room was great and very clean.

It was very clean, quit and reasonable price. And the fact that they had a well balanced breakfast that was so good and served turkey sausage we will be back again and again . Love the workers they were so friendly and helpful.

The cleanliness of the room and hotel all around. How polite the workers were. And shout out to who ever cooks the breakfast was good .

I loved how the staff was so friendly and when we first got there Carla was so much of a help and anything we far as a issue Keyona was a big help and corrected it...they have the most excellent hospitality I've seen in a while. The loyalty they have for their customers is amazing. I would stay here again and recommend it to friends and family.

There was one of your employers that was kinda rude at first but once again Keyona fixed that. She kept asking me is my dogs service dogs. But other then that it was ok. I just think she needs a attitude check because you can ask someone or approach them in a respectful manner. An, not too come off all snuddy. Maybe it's just her old age you know. They say when people hit a certain age they be set in them, maybe this isn't the job for her.

It has very clean, the staff was nice, and the breakfast was fantastic!

It would have been nice to know the pool was closed. We specifically were booking a hotel with a pool to be able to swim while on vacation. When we went to check out the pool there was a sign saying it was closed by the health department 5 days prior to our arrival. I booked past a month in advance, had I been made aware I would have canceled and picked a different location. Love the Holiday Inn but that was disappointing.

Clean room, quietness excellent treatment from staff.

Difficult to load hot food on to your plate due to poor design of counter. Food was not hot. $50 refundable charge at check in, was told it was because I reserved through Booking.com

Location was great. The breakfast was really good but when we stayed there was a baseball and basketball tournament going on somewhere and we had to deal with the kids right above our head keeping a lot of noise. but around 11 PM everything calm down.

Kids in the hallway playing

Everyone was nice and professional. If we had a need the staff made sure to take care of that need as soon as possible.

The bathtub was very slippery. Would recommend some kind of sticker for traction.

The breakfast was great! Beds were comfortable.

Temperature issue in the room. Thermostat fell off the wall. Pancake maker wasn’t working. The door would not lock the day we left. It was like it wouldn’t latch to enable the key. Worker helped us, but by then our kids were awake. All in all, minor things.

The breakfast was hot and delicious. I loved the pancakes and all of the different items available. The shower was hot and we always had fresh towels. The staff was so helpful and friendly.

I had not compliants.

Breakfast was great. Bed very comfortable. Bathroom nice.

Room was hot when I arrived; air was off. Remote for TV didn’t work. Front desk asked me to come down and get new batteries. This required 2 trips.