Holiday Inn Express Hotel & Suites Council Bluffs - Convention Center Area, an IHG Hotel

Bed, pillows & sheet were comfy. Air conditioner worked great. Wifi was fast, even at far end of hallway on 3rd floor. Everything was very clean. Bathroom was arranged well & spacious. Low entry tub was a bonus. Toilet flushed quieter than most, not sounding like a jet aircraft taking off. Room was quiet. The entry door key cards actually worked, one swipe & in, every time. Breakfast was terrific. Staff were friendly. There was NO annoying clock radio on the nightstand, showing the wrong time, and like at other hotels, nearly impossible to tune (if you can even find a station worth listening to). Thank you for that! Bass Pro Shop across the street as well as other great businesses (but far enough away for it to be quiet in room). Would highly recommend this hotel.

Perhaps a free pen and small notepad as a door prize 😆. But really, cannot think of a single thing to whine about.

Location was great . Breakfast was good.

When I booked the room I booked a room with 2 beds . When we got there it had 1 bed. I called downstairs and because I booked thru booking . Com I would need to call them.. and the hotel was full. I will NOT use booking . Com again. I will call the hotel direct

Room was very comfortable and clean. The bed was very comfortable.

The air conditioner was very loud. Could not having the A/C running all night. Need to have a "nightlight" Room gets very dark which we love but getting up in the middle of the night without waking everyone up was a toe stubber.

I like the double queen suite , the breakfast was okay and the pool and jacuzzi is great .

Breakfast staff is really rude when you ask for something . The food that is supose to be hott was cool maybe crockpots not working well . The constuction is horrible making it difficult to get here.

I thought my room was a very good and clean . The breakfast was great it had everything a person could want.The staff was very helpful and professional .

Nothing the hotel was great. I can't find anything to say negative about it . Would stay there again without any problem. The hotel was clean.

It was very clean. Had very comfortable Beds and The shower in the bathroom was great The continental breakfast was also one of the best I have had. Our entire stay was wonderful. The only downfall was that the pool and hot tub were closed when we were there

We booked a room with a spa tub and it was awesome to be able to relax after a long day of driving. The room and bathroom were very clean.

Everything was very comfortable, but if I had to pick something that could be improved, it would be that the room could use an update.

Everything was great. The staff was friendly and helpful. The room was large and comfortable. The breakfast was very good and had a good selection to choose from.

There was nothing to not like.

I don’t eat pork so turkey sausage every morning with breakfast was appreciated. Also pool hours were great for teenage children.

Pull out sofa bed was stained pretty bad.

Pool, break, staff were all great!

Needs vending machines! I did not want to take our 4 kids out to go get drinks. I assumed there would be vending machines to use there.