The overall experience was fantastic! The customer service was great. The room we stayed in (Rm 210) was very clean and comfortable. The facilities were very good from the workout room to the pool and spa. The breakfast was so good as well! To have biscuits and gravy was just the top of the crop!

The only thing my friend and I thought that could’ve been better was the wifi. We lost signal a handful of times and it was frustrating when we tried using our Apple TV box. Other than that, everything else was great.

Exceptionally hygienic/clean (& I'm a RN), very large room with a mini refrigerator & microwave, which we appreciated. The bathroom/ shower/bathtub was extremely clean, & the tile & tub was literally shining. The walls are obviously thick as it's silent- we heard nothing, despite it being close to full. The staff was exceptionally kind, helpful re: the area, & welcoming. The breakfast was outstanding, extensive, & delicious. My husband & I absolutely love this hotel.

N/A, we love this hotel.

Breakfast was excellent. Hot and fresh with many items to choose from including beverages. Customer service was excellent. Best shower I've ever had. I did not want for anything. Everything I could want or need was provided. Beds were comfortable. Room temperature was easy to control. After 3 nights, I didn't want to leave. Also, I liked the security feature for the side doors by needing your room card to enter.

I loved everything

Very nice hotel, perfect location for Shawnee, Merriam, OP and short drive into the city. Hotel was clean, modern, comfortable and included a hot buffet breakfast each morning. This will definitely be our 'go to' hotel when returning to the area.

The dog in the room below us barked non-stop when the owners were not there (thankfully, not at night while sleeping!). The hotel probably needs to police that a little better.

Everything was mostly good. Breakfast was adequate. The room was clean and comfortable despite a heating problem.

The heating system is not adequate for motel. Room was cold and would not heat past 65 degrees. I was told this is problem with whole building. They give out a space heater to get room warm. It worked though with no problem to keep it comfortable in the room. The front desk could have told us that at checking in so I didn’t have to walk back down.

Chris at the front desk was fantastic. Room was clean. Check in was a breeze.

The A/C wasn’t on when I checked in so I had to figure that out at 1 am when I arrived then wait for the room to cool down. Also breakfast didn’t really get replenished near the end. Lots of people trying to eat the same two omelettes since everything else (bacon, biscuits, gravy was gone).

I liked the cleanliness, the fact it was close to the interstate, so it was easy to get where we needed to go. Breakfast and coffee was good. Beds were comfortable.

That the bathroom seemed very tight, between toilet and wall. Maybe a little brighter light for the mirror at desk.

Comfortable beds. Lovely warm and big swimming pool Friendly staff Good breakfast choice Noisy neighbour and we were moved with no fuss

Warning about the access road closure would be good. Small bathroom and fairly weak shower.

Our family fell in love with the hotel from the moment we stepped through the doors. We immediately noticed the pleasant and clean smell. We were then greeted by the front desk personnel who asked our preference on which floor we'd like to stay on!

N/A

I like how nice the property was, the front desk staff was amazing! Very accommodating! The pool and hot tub were very comfortable!

The beds were firm when I normally sleep on a pillow top, but hey that was the only problem I really had.