It was very clean, staff very friendly and helpful. Housekeeping was great! the breakfast was wonderful. being able to do our laundry since we were there four nights was very helpful. we really enjoyed our stay. our room was very comfortable, with plenty of room and plenty of hot water for our showers. we really like that everything was clean and taken well care of. it was very easy to check in and to check out.

we don't have any complaints.

It was clean, the room was very nice, the bed was good, the shower was ok (could use a little more pressure). I enjoyed watching the planes come in. I would stay again.

Needs more light. We wanted to read some books (several, so we needed to use the floor) just bought from our day trip but the lighting was on the walls and not in the middle of the room.

Unfortunately breakfast isnt until 6 so it would’ve been nice to have something warm before heading to the airport being that I’m pregnant. May be a self-serve center. where even hot water and oatmeal or even a toaster oven with bagel or baked goods is accessible.

The shuttle returning to the airport in the morning the car could’ve been warmed up since I had made arrangements at check in. with courtesy for ppl like myself traveling alone with heavy luggage pregnant or maybe even elderly. No heat was turned on and it was a 12 minute ride. The shuttle driver that brought me was courteous and kind. But the one that took me back to the airport in the morning just was a bit oblivious to general courtesy.

New hotel, nice, clean, bright, with friendly staff. Right next to major shopping center (Super-Walmart) within 1 minute walk. Other centers available with 5 to 10 min walks. Several fast food joints and two restaurants within walking proximity. On-call hotel shuttle service to and from CVG is good. Breakfast was above average with warm sausages, scrambled eggs, bacon, etc. Has indoor pool, but I didn't use it.

Really nothing negative. Everything was up to par.

swiming pool so nice kids love it！！！

I joined the VIP of this hotel. I asked the front desk staff if I could check out later. She told me that this hotel does not have a check-out later service. She called over and over again to check out and told my husband to leave in 15 minutes. I can understand, but I want to know that the VIP clearly says that you can check out later. I want to make it clear.

Beds were clean and comfy , loved the Dove bathroom products . Breakfast offered a variety of foods but . Would have liked to see more fruit available .no bananas either day. Coffee was a win.

Noticed Elevators need swept. Air unit in room needs cleaned to prevent mold build up. Otherwise clean facility.

Breakfast was good, my kids were disappointed that the pancake maker was down but they were happy with the chocolate muffins! We enjoyed the pool. Facilities were very clean, smell was nice and clean. We will definitely stay again.

My husband and I both didn’t care for the mattresses. But, that’s most likely just our personal preferences.

All the staff were exceptional and went above and beyond. The manager of the hotel is excellent, she worked with me on getting reservations for the future in same room at better rate.

Nothing

The staff was super friendly and made my stay very pleasant it was accommodating to all of my needs. The entire building was impeccably clean and well maintained.

Not much that I didn't like about it as a matter of fact I liked everything

The staff was kind and helpful. The room was very nice and the breakfast was great. The location is ideal being near just about everything a person could need.