The location was perfect for me, being SE of Louisville. It's located in a restaurant- small office building development that feels very safe. There are several restaurants close by. The staff was very friendly and professional. The hotel was well maintained and nicely decorated. There's a small lobby bar where you can unwind at the end of the day. There are snacks and drinks for sale in the lobby. The breakfast selection and options were very good. I highly recommend!

Everything was great

We loved the hotel! The room was super cute an very clean clean. The main lobby was so nice. Every where smelled clean an good.. no musty smells.. staff at the front desk was always helpful an welcoming. Location was great. The breakfast food tasted awesome!

The only complaint would be. We payed extra for our room for breakfast to be included. Which was totally fine! No problem there. But My husband came down an got a plate, sat down an was told he had to pay. After he expressed it was included an gave our room number an name the breakfast service women still Said he had to pay. It made him feel uncomfortable. Once I came down an talked with the front desk they cleared it right up an everything was fine! The breakfast service women didn't apologize for the mix up.

property was conveniently located. wasn’t too far from our first work stop ..Louisville is pretty small and we noticed everything was around a 20 min drive. the staff was lovely, Jenny checked us in, very warm and friendly and helpful. Wendy checked us out, she was also pleasant. bed was comfortable and room was clean, the cleaning staff in the morning was also super friendly, hotel is pet friendly for a fee, a little pricey but understandable, which we appreciated. I missed breakfast but that’s ok, Wendy got me a couple cups of coffee from the back since I don’t like keurog coffee, but there were 2 cups available in my room if all else had failed. lovely hotel and staff. I’m an ex Hilton worker and I was hesitant to stay at a Hilton after falling out with my franchised company, but I gave it a chance and I was pleased 😌

nothing.. though no self serve coffee at 11am. it used to be Hilton standard to have 24 hr coffee. that’s ok, Wendy helped out.

I liked my stay overall. My only issue was not having access to a business center. Not a huge deal as I was able to get to a staples to fulfill my business needs. Staff was friendly and kind. I enjoyed chatting with the overnight front desk staff.

Access to a business center for printing needs (of course at a cost) is my only suggestion for improvement.

hotel was nice and clean.

We thought we were in a different location off Brownsboro Road but after a late dinner we went to check in and discovered our reservation was about 10 miles away at a different location. Very frustrating and the staff made no offer to accommodate us to make a change.

Clean room...friendly staff...great location.

Couldn't find Fox news on TV. If it's there and I couldn't find it...my bad. If Hilton is starting to become a content censor for political purposes, then shame on you. Also...coffee machine in the lobby was broken. They didn't seem to be in a big hurry to fix it. Both minor issues, but you asked.

excellent. staff was great - we arrived late and your staff welcomed us and made sure we had what we needed. room was clean, quiet and all the accommodations were provided. will definitely stay here again!

nothing

Pleasant staff. Large comfortable room. Good area.

Had some miscommunication with attendant serving breakfast. We paid for our breakfast with room ahead of time & she tried to charge us again even after desk advised her we had paid.

Great facilities.

The toilet in our room wouldn't pull water into the tank so it would flush.had to keep pulling the tank lid off and hitting the top of the mechanism to make it draw water.

It was excellent for the price and the timing. I was in town for a wrestling meet, but with covid I didn't know if it would be cancelled so I waited on my booking. I thought it was great for almost last minute when I found the meet was still on.

Breakfast could be included instead of al a carte. Other hotels nearby had breakfast included.