Quality Inn Richmond

We like the staff the room

very little if at all

I was impressed with the hotel as soon as I pulled up. Friendly and extremely nice and helpful staff. My daughter left a pillow there and while the pillow wasn’t important the pillowcase was. I called when we got home (3 hours after leaving) and told them what happened. They took my name and number told me they would call me back within 30 minutes and they did. He found the pillow and took it to UPS that afternoon. We got it the next day. Would definitely stay with them again.

My husband and I were quite happy with the accommodations. The room was clean and comfortable. Most of the staff were friendly and helpful.

My husband and I arrived an hour early of the official check-in time and asked to check in at that time. (we travel a lot and have NEVER had a problem with checking in early). Colton informed us that all the rooms had been booked the night before and that none of them were ready. I find it hard to believe that none of them were ready an hour before check-in time and miraculously they would be ready in an hour. That is a huge dissatisfier when traveling. It makes for a long exhausting day. Call out to Rodney who later checked us in and was very helpful! The rest of the stay was great.

Everything was super clean and outstanding. We went off season so the pool was closed. Very good location with lots to do nearby, hotel is less than a mile off the expressway.

This location could’ve offered more for breakfast, there was no bacon or bagels the morning we were there. It could change daily though.

Breakfast was good room was clean staff was very courteous good location with a favorite Texas Roadhouse nearby

No curtains to block the outside light coming in the window only shears. The curtains that were there were just fake he couldn't pull them

The. Friendly staff and that it was clean .

Clean and that their was always cleaning staff.

The staff was very friendly and efficient when checking in. The hotel lobby was clean, as was my room. The bed was very comfortable and the hotel seemed very quiet at night. No disturbances or outside noise was heard.

The breakfast was not very good. Covid restrictions are pretty much lifted by now, so some more variety is needed, as well as the use of community microwaves and toaster ovens. The quality of the foods offered was not very good, either. Also, I did grab a biscuit to warm up in my room, but my microwave would not work. Either it is a short in the plug, or the outlet did not work/connect properly. I did not have time to mess with it that morning.

The rooms were very clean and comfortable. I received more in the quality of the room than what I was expecting. the night I was there it was also quiet in the hotel.

The breakfast was disappointing. The eggs were soggy.

The whole place was great. Very clean. The Hot Breakfast was very good.

There wasn't to much to say bad about this place. The Location was in a great spot.

Very Clean, refrigerator and microwave in the room. Very comfortable

we didn’t care for the breakfast. Very few choices, orange juice and coffee didn’t taste good. Hot breakfast was just waffles or a frozen breakfast sandwich.