From the moment of check in to our departure, everyone was kind, friendly and professional. Don't be fooled by how the hotel looks on the outside, it is nice on the inside. The courtyard area is kept spectacularly clean, rooms are kept clean, and parking area is safe and well lit at night. The breakfast area is very inviting and offers a variety of foods that anyone would enjoy. Biscuits tasted freshly made! The location of this hotel in reference to the quarter is great! We were there for Mardi Gras and the hotel was quiet believe it or night. Will be coming back to this place again. I'd love to stay for Mardi Gras in 2024 but it seems rooms are already booked up.

Rooms are a bit tight with two beds in them. If we hadn't traveled with our daughter, the king size room would've been perfect.

Location was good. We loved the courtyard, and the fact that the rooms are all facing in the courtyard, therefore, you hear no traffic. Rooms are clean and nice size bathroom.

The only complaint I would have is that checkout is not until 12 o'clock but yet people were knocking on our doors at 8:30 or 9 o'clock to clean our room. When checkout is not until 12 I don't want someone coming and knocking on my door and or waking me up to clean the room already. There must have been somewhere between 6 to 8 women and carts if not more, all over the place that early in the morning. What are they out there for when checkout is not until 12 o'clock???

property was clean, the front desk associate I checked in with and who assisted me multiple times was great! the cookies were great lol…overall good experience and not a far distance from everything we wanted to experience.

multiple times I had to go to the front desk to get a new key, because they deactivated while out. rooms were nice just the handles on the bathroom and closet door in my room needed some care they were loose other than that property was good!

This place was beautiful. The courtyard was pretty. The pool lit up at night was beautiful. I loved the relaxed atmosphere at property and close proximity to so many places. There are good restaurants in walking distance (Acme Seafood House I'm looking at you.) It was suggested by the front desk staff.

The pool hours were so short I wish they could have been a little longer.

The location is close to the highway. We ubered to Bourbon Street for less than $20. Our bed was very comfortable. The kids enjoyed swimming in the pool. Too bad it closed at 9 pm . All the gates and doors are locked at all times. We felt very safe staying at this hotel. The breakfast was good but kinda cold. Overall, it was a good experience.

The parking lot is very small. If you arrive late to check in you might not find a spot.

Free breakfast, clean rooms, great service. The common areas were nice (they had a pool and a fire pit!).

They defiantly tried to keep the place nice and clean but things are getting a bit old (some rust etc). Walls are a bit thin and we had some key card issues. BUT the front desk was great about helping with the keys.

Amanda was great! Somehow my reservation was under my first name and when I called to confirm she was very patient and figured out the problem and when we arrived she was well aware who I was. We liked hotel so much we reserved a room for our return 3 days later =. We were in for wedding in New Orleans where a block of rooms was for wedding- Amanda handled it and all other staff were awesome also.

The fridge in room was so cold it froze anything we put in to keep cold- no way to adjust temp- key card took several attempts to enter room. only negative is location isn't close to restaurant selection

We had such a great stay. The hotel is in a good location & is super close to the mall & lots of restaurants. it’s also like a 13 min drive to the French Quarter area. The beds were very comfortable, the pool and courtyard area was very nice! I’d definitely stay again. The staff were very friendly & welcoming (Tyler was definitely my favorite!)

Nothing

the location was close to the things we wanted to do and easy to get back I I10. Our biggest concerns were parking lot security. We could not remove everything from our car so we were nervous about that. Fortunately, we didn’t have any problems.

The walls are rather thin, so we could hear our one neighbor talking on his phone. The pool area was noisy but everyone went inside at 9pm.

Very pleased with the location of my room. Loved the fire pit. Breakfast was good but I would have been upset if I would have gotten there any later than I did (9:15) since they took it away early.

The coffee was not replenished so I had to drink decaf the second morning I was there. Also, the rug for the tub was not replaced after the first day.