Everything was fantastic! I'd checked out lots of online images, but I was still impressed by the real thing when we arrived! Communication prior to our stay was great, and someone was there to let us into our room and show us around despite our late arrival time. Our room (balcony) was beyond wonderful, with comfortable bed, beautiful decor, and of course a relaxing balcony. The common areas, both indoor and outdoor in the courtyard, were lovely as well. The breakfasts were some of the best I've ever had on a vacation (and those biscuits? Unbeatable anywhere!). Most importantly, every employee we met was genuinely kind and helpful, and it was a pleasure to talk with them all about the area, the house's history, and life in general. We've already decided we want to come back and stay with you all again!

We thoroughly enjoyed our stay at the Terrell House. Our room was perfect. My husband and I slept so well and both of us commented on how comfortable the mattress was. The room was quiet and the window blinds shut out the light so it was dark. Plenty of hot water and pressure in the shower and the a.c. was quiet and worked well. We had a coffee maker in the room. BREAKFAST WAS AMAZING! Fluffy biscuits, delicious sausage gravy, perfectly seasoned eggs, crispy bacon! The dining room was beautiful and we enjoyed conversations with other guests. We headed out early for the Shamrock'n Run on Saturday and the hosts were kind enough to leave bananas, peanut butter, and english muffins by our door for us. (disappointed we missed out on that wonderful breakfast though) The location was excellent. We could easily walk down Magazine Street to the French Quarter or the World War II Museum during the day. The restaurants on Magazine are amazing and just a few minutes walk from the Terrell House. We drove about 10 minutes to Audobon Park, but St. Charles Street is 2 short blocks away if you wanted to catch a trolley. Also, we were a few blocks down from the parade route, so we were able to park on the street by the B&B. I would certainly recommend Terrell House for your stay in New Orleans.

We did not have a fridge in our room, but there was one we could have used next to the ice machine.

The house is beautiful and furnished with antiques and luxurious fabrics, carpets, china, silver etc. An enclosed brick courtyard with vegetation, fountain and a friendly cat was a very pleasant spot to read or chat. But the star of the show was the breakfast. Gourmet quality, lots of southern/local special dishes.

Our room in the "annex" was quite small and and fairly simple. The in-room coffee service was undersupplied. Being on the second floor was quiet but we had to negotiate luggage up a flight of stairs. Not a big deal since the rest of the property, was so lovely.

Everything! It’s located at a great and quiet location in the beautiful Lower Garden District, it’s very central and everything important is closeby, it’s so beautifully decorated and a gorgeous, old house with character, the facilities as such are flawless, the staff is just wonderful - a very warm welcome, helpful, you get a fantastic introduction to the city, the warm breakfast’s made freshly daily and is delicious, Glenda is the wonderful soul of the house who makes your stay even more flawlessly perfect and is a very special, warmhearted lady, the rooms are as fantastic as the whole house - you cannot go wrong here if you want to stay in NOLA and live in an authentic place - we’d return anytime again!

Everything was perfect - no criticism whatsoever…

Breakfast was good - something different each day we stayed

Our room did not have a fridge and the room was not serviced ( no prob except no-one to ask for coffee/tea & water replaced. The room on the second floor was fine but too difficult for people our age with luggage we were relocated next morning - great service.

Great location to most areas of interest. Staff was super friendly and helpful with suggestions for activities and restaurants. The breakfast was superb and they were so accommodating with dietary requests. Beautiful home with an authentic feel.

Had a nice stay, no changes.

Couldn't have picked a better place to stay!!! From the start they were very accommodating to our needs. One morning they even put together a box breakfast as we had an early tour. The food was the Best, thank you to your chef! The staff was very helpful and their customer service has all the Southern charm that you will find. M Harvey

Nothing

Everything!! The staff was exceptionally friendly and caring. I had an issue with my room air conditioning and it was resolved in minutes. That's how responsive they are! The King suite was everything I hoped it would be, luxurious and refined. Beautifully decorated, well stocked with all the ammenitites. Clean and comfortable. The grounds are absolutely stunning and they keep fans running in the courtyard. Between the lush greenery and the fans, you'd almost not belive you were in 90°+ temps! Breakfast is wonderful and the chef, very friendly and even made me a small egg dish as I missed them all that morning.

I didn't like that I had to leave. I could have happily stayed much longer.

The breakfast each morning was delicious and well prepared. The staff was very friendly and attentive. Loved getting the opportunity to meet other guests each morning - best part of the stay! Location was excellent - walked everywhere and wish I wouldn't have rented a car - I never used it.

Had equipment issues in my room: TV stopped working suddenly - then when it was fixed, the electrical outlets in bathroom no longer worked so I had to use an electric outlet under the desk in the room to try to dry my hair and use my curling iron. Staff was attentive but for the amount of $ paid for the room it was frustrating that things didn't work. Also there is a 6+" drop from the door into the room and the first time coming back to the room, when it was dark, forgot and had a bad fall into the room. Also, as a non-smoker, I wish the cleaning staff didn't smoke and leave a filled ashtray on the sitting table right outside my room. The smell carried into my room.

In town for Jazz Fest. Short bus/streetcar ride or 20-min walk to Sheraton Downtown for shuttle to Fair Grounds. Walking to many excellent dining and shopping options in the verdant neighborhood of Lower Garden District. If looking for quietude away from Bourbon St, check out Terrell. Friendly staff (& cat). Hearty breakfast.

Absolutely nothing.