TownePlace Suites by Marriott Fall River Westport

We've stayed in many Hotels/Motels over the years and had (much better breakfasts) than we had at your Hotel !! For the price we paid for our room we expected a much nicer breakfast !!! The accomodations were excellent, but the breakfast wasn't at all what we expected !!! 🤔👎

Other than the breakfast being alot less than what we expected everything else and all the employees were excellent ! One more suggestion. With anice hotel right behind you, if their included, is much better than yours , I feel you are going to loose alot of business ! I have worked I (5) hotels & motels as a night auditor !!! I know from experience !!!

The room was gorgeous. It was clean and well kept. I stayed here for the Horseneck half marathon

I was approved of a late check out and upon arrival they said I couldn't have it. When I told them it was already approved and I received an email that it was approved that's when they accommodated it. I was originally told 12 PM for my late check out when 11 AM is normal check out. I said uhh that may be pushing it since I have a half marathon so then the guy said I could check out at 12:30. I understood that it was busy, but if it was pre-approved then I shouldn't have had any issues because it should have been on my account. I felt rushed after my half marathon to get out.

Great mid location to go towards the cape, rhode island or Boston. Great size to rooms with everything needed to cook with kitchenette. Staff was very friendly and courteous. Good breakfast with many options

Ac vent right above bed would be on even if ac was off. Smoke alarm right above bed as well. Bring a face mask if you are sensitive to light at night

The friendliness of the staff

The situation with the bugs was tough for the staff to handle. I believe they were doing everything they could to control the bugs.

Aubrie provided an exceptional first impression of the facility as soon as the check-in process began. She was extremely accommodating and gave great restaurant and attraction recommendations. The property was spotless and provided a great continental breakfast, even during the pandemic, which was not the experience that we had at other facilities throughout our 12 day road trip.

New, clean and spacious hotel. Rooms are large and well designed. Staff is very friendly and helpful. I had a problem with noise in an adjacent room and the staff took care of the problem.

There is always room for improvement and here I would say the complimentary breakfast was a little lacking. could use fresher bread and pancakes and or waffles. ...but other than that great hotel and if you are in the area try it out.

We liked our stay so much earlier in the week we booked another night when we returned from a night in Boston. The place is really nice. The staff's customer service skills are exceptional, a special shout out to Aubrey who helped us at check in.

There is nothing to say, everything was outstanding!

Very clean and comfortable. Great rooms with comfortable beds. Special shout out to Jordan. His wonderful personality and professionalism at breakfast was a pleasant way to start a day.

Problems with the television. Perhaps a different cable/system would be better. TV wouldn’t load, channels froze (couldn’t change channel) and was just unnecessarily difficult to use.

Nice and roomy suite, loved the expanded kitchenette. Shower was great, hot water super fast and bed was super comfy. Great restaurant right next door called The Galley Grill/Whites of Westport. Great breakfast in the morning and they had Good Coffee!!

Nothing it was great.

This is our 8th hotel in the past 1 1/2 weeks and it was by far the best. The room was large, as was the bathroom. It had a kitchen area that was useful. The beds were comfortable and the room was very clean. It was also nicely decorated and easy to get to. The staff was friendly and accommodating.