My family and I ,we decided to come back to give the facility another shot, despite not feeling welcome the last time I booked for my birthday and was called to be informed that my stay will be cancelled without my request. It was sad for us since this was our favorite resort of them all. -Back to our recent stay: staff was very friendly this time around, apparently they replaced kitchen staff, food was good/ok. My sons burger was over cooked and I let the waitress know , I noticed the head chef arguing with the waitress and I call him over to discuss it- he told me he wasn’t able to make it well done without it looking charred, I told him we will keep it since he did seem upset at my feedback but then after saying that we were able to try to chug it down as is -he relaxed and offered my son alternatives. I told him to just try to make it medium well. We waited for the meal to be redone and my son ate it this time around it was not burnt. Expensive but that’s to be expected , my meal was the seared scallops with tomato risotto. Risotto was undercooked but had a good flavor, scallops were tasty. My mom had the chicken and she loved it nothing wrong with her meal. Outdoor whirlpool was closed but we don’t care about that as that has really never been our favorite , we are back mostly for the beautiful view and rooms. We spent over 1k on a two night stay, but we love the old fashioned ambiance / decor, and how relaxing the property is. Male Front desk clerk was extremely welcoming and so was the gentleman who escorted us to our table for dinner. After a bad experience the last time we were here, this time i have to be honest it was way better! We’ll be coming back around winter for sure.

That we can’t stay here forever! Pictures are of : scallops and undercooked risotto- I didn’t complain about this meal I just ate it undercooked because i didn’t want anyone being upset and also the flavor was there. - second picture is of fireplace where we were seated for dinner. Beautiful of course - and a cocktail drink I had.

The setting perfect for my two daughters and a friend. We had never done an overnight spa so this was a perfect opportunity to spend precious "girlie" time with them which was a huge success and very fun. The massages were lovely and were very professionally done. My person Olivia was outstanding and deserves mention. It was the best 50 mins. ever and she gave it her all I felt, and it was the end of a long day I am sure! Restaurant lovely, wait staff attentive but serving the food was slow and we had to leave for our appointment quickly so not a very relaxing meal! The food did not match the pricing and was just average for an expensive menu. Front desk welcoming, kind and very helpful. Great customer service skills all around in this place and I will go back again..

Slow service unfortunately so dinner was rushed in order to get to an appointment on time.

Beautiful property, attentive staff, and comfortable beds! It felt like a little country chateau in France. The relaxation grotto was lovely.

Just a couple of minor inconveniences. The day we arrived, the small whirlpool area was packed and people left towels reserving empty chairs so you couldn’t sit anywhere. The pool shack had no food from 3-5pm and sent us to the bistro bar, which serves no food during that time. In the spa, when I asked for hair gel (which is listed on the “just ask us” list of amenities posted on the counter), I was told they didn’t have any.

Coffee maker made delicious coffee. Room felt luxurious and very comfortable mgortable

Said breakfast could be delivered between 7.30 and 8.00. Arrived at 8.25 service deliverer said the t was because chefs didn’t arrive till 7.30 so it wasn’t realistic to offer delivery at 7.30 Hmm, we ordered a croissant fruit and coffee. How long does that take to prepare. And they forgot the jam. But the rest of the day was truly wonderful

The staff was great. Food was good. Had a great time in the spa/ relaxation area.

I think especially considering the cost to stay, the rooms could use a few updates. For example they are still using shower curtains which could be updated to a more elevated look of a shower door, the tv could use an update, and there were no refrigerators in the rooms which was frustrating considering we stayed two nights. Otherwise we had a great time.

Our visit was fabulous. Every staff member we met was helpful, friendly and proactive. The spa was excellent; amazing massages and facilities. We had a wonderful New Year's eve with a perfect balance of privacy and a social feeling. We will be back!

Nothing! If we had to say something it would be that we would have liked bigger towels in the room

Beautiful authentic looking French country manor in a lovely picturesque setting and perfect for a special occasion. Staff very welcoming and friendly.

Meal service in restaurant was a little slow and would not have mattered but we had an appointment which made us cut short our supper time..

The grounds were beautiful and the spa area was clean. All the staff was wonderful!

There was no ice machine and no refrigerator available in the rooms. We also couldn't access any TV bc it was automatically hooked up to apple tv. Decor is outdated for the price paid for the stay.

Pleasant stay beautiful suite, live music .. we had a great time! We’ll be back in December, or sooner.

That we can’t stay any longer

it’s beautiful and comfortable

there was nowhere for my vision impaired father with dementia to receive help changing. there also wasn’t usually male attendant to help him make his way through the mens locker room to find his way to the spa.