Loved the staff really nice and helpful, we got there and they were so busy and check in was running late but staff made us aware that all the room needed was towels and they allowed us to check in to the fully cleaned room. Only needed towels it was so down to earth to just allow us to check in even if they were so busy that house keeping hadn’t gotten to something so minor. They said one of the washers were broke. And just got replaced so that made completely sense. We’re all human it was a great stay and we will continue to come back as much as possible!

Honestly only thing was loudness in room 18 ( across the hall) that night from obvious late late party. That would sound like it was in the hall way lol!

It was a beautiful property and I only wish I had more time to spend there… The staff was very helpful and we enjoyed our meal in their restaurant/bar… The breakfast was adequate … Given more-time, one could come to appreciate the beauty of the surroundings and the facility itself… Real china for a piece of toast, or a pastry just didn’t suit the lovely library where it was served with all its gorgeous furnishings , Etc.

The beds were not very comfortable and the pillows were way too hard… One should consider a mixture of hard and soft pillows as that definitely contributes to how one can sleep… Also, the TV was broken and I had to call the front desk person three times in order to get it to even work… it kept coming on all night long even though we turned it off each time… just a little more consideration given to this lovely old facility could make it dynamic once again..

Location is excellent. Quiet and peaceful. Grounds are beautiful and enjoyed walking around. Hotel manager was very pleasant. Decor and walking into hotel was beautiful. Free breakfast was a bonus.

Bathroom definitely needs some renovation. Sink leaked and shower/bath was a little odd with a fill size mirror while you showered. Room was not as clean as expected. Pullout is not suitable for anyone over the age of 10. Air conditioning didn’t work and it was 76 in our room yet you step into the hallway and it was definitely air conditioned. On the surface the place is beautiful but definitely needs some updating.

We stayed over christmas, and the hotel appeared to not be too busy. Beautiful old building that looked like something out of an old holiday movie set. They seemed to be a little short staffed, but the people there were extremely helpful.

The only coffee was from a Kurig, and not very many choices. The person who made the coffee and or set up breakfast did not show up on Christmas day, so there was not a continental breakfast.

The room was nice and large. There were good amenities inside the room. The grounds looked maintained and the hotel was clean. Happy they had the restaurant and bar it was delicious. The welcome box with treats was a nice surprise. The hotel has the potential to be very nice. Not sure the overnight cost was worth the stay.

No breakfast just a kuerig coffee maker. No one explained where anything was when we arrived and no mention of any events etc in the restaurant. The TV kept coming on during the middle of the night and we had to pull the plug. The spa area was confusing and the workers did not know what was going on. The bed was very hard

Great selection of easy morning food. The library was lovely. I think I sat in every seat. Beautiful open window affect. Wish fire place was on cold rainy November morning. Im up from FL.

The coffee was the worst I have ever had in a hotel. Wow gotta work on that. In room in the lobby for breakfast and after dinner coffee was all the same weak no flavor coffee

Hotel is very beautiful, rooms are clean and spacious, we also had a balcony. Staff was super friendly

We tried to use the spa but it didn’t open on time and then the sauna attendant called in sick so we couldn’t use it. Still, the staff was super nice and tried to make sure we could use it later in the day, even though we were checking out. Unfortunately we were on a tight timeline and couldn’t but it was great they were so accommodating

The room was beautiful, so romantic and spacious, comfortable king bed, warm fire place, outstanding bath tub, just perfect. We loved our couples getaway very much. Also not a far drive from Boston or the mountains. When we called and asked for robes and silverware someone came and immediately brought it to us. Everything was so clean and organized. Very relaxing.

Everything seemed closed and there was no one there not even staff, just one person at the front desk who was often not even there. The restaurants and facilities were all closed. We didn’t see any guests or staff other than that one guy our entire time. It was a very bizarre like we were in an alternate reality. Soo quiet. But we only wanted a one night stay and to enjoy the room so it didn’t bother us, but if I wanted to stay longer or enjoy food and spa I’d be upset.

We needed a rest from city life, but didn't have capacity to drive far. Chateau Merrimack was less than an hour away from Boston. We booked it on Friday afternoon, and were in our room within a couple of hours. The resort met our needs perfectly. The room was very clean, spacious, and decorated nicely. The fireplace in the bar was warm. We spent most of our weekend there at the pool and hut tub area with our kids. The pool and hot tub were perfect temperatures. The pool house has a lot of nice seating for parents and families to hang. We didn't go to the restaurant, but it looked beautiful. I hope to go back sometime with just my wife to get the chance to enjoy the restaurant and the fireplace area by the bar. The level of detail of the decor was exquisite. The menu looked great. Staff were very welcoming, courteous and present at their posts. Cazadores Mexican Restaurant a few minutes away in Tyngsboro had delicious food. The family platter/plates are delicious and huge.

Chateau Merrimack was the perfect retreat for our 19th wedding anniversary. This was a very pleasant surprise. We are already planning to return in December or sooner for my husband's birthday and certainly for the spa. The decor variety was one of my favorites. Hoping we can renew our vows, for our 20th anniversary, here next year. We also dined at Pino and thoroughly enjoyed our meal. Our server, Jesse, was top notch.

Wish we stayed longer to explore the grounds more.