While my two night stay was as good as any other hotel stay that I’ve had, it was the Customer Service that made this one of the best experiences I’ve ever had. In the early evening of my second night, it became apparent that a blizzard forecast for the area was probably going to force me into staying an additional day or two if I did not get out of town as soon as possible. Unfortunately, I had rented skis and since the ski shop was closed until the next day, I was looking at the possibility of having to miss my window for a safe, drive home. Lucky for me, Grant was working behind the desk. He offered to drop off my skis the next morning, allowing me to get on the road at 2am and get home just ahead of the ice storm. Without his help, I would have been stuck there for at least an additional day or two. Thank you, Grant!!!

The staff was bright, friendly and welcoming. It was close to a lot of amenities I needed access to. Plenty of provisions to make the stay comfortable. The water pressure in the shower was perfection.

It looked like housekeeping had rushed the cleaning from previous guests. There were handprints on the bath room walls and none of the mirrors had been cleaned. The parking lot desperately needs resurfacing and I bottomed out my vehicle more than once just pulling in. My second night there, I went down to soak in the hot tub as I had the night before, but it was ice cold. No indication or signage saying it was under maintenance or shut down for any reason. Just dipped my foot in and was met with ice. Conveniently, there was no staff around to ask about it.

Room was comfortable, first floor, comfortable beds, cable tv, heat worked well. We reserved the room for a convenient location to the hospital as we had a very early appointment. Unfortunately the appointment was so early that we missed the breakfast served at the inn.

The outside doors had locks that required key cards to enter the hallways leading to the rooms, however, both doors did not shut properly so they remained unlocked creating a safety issue for guests. It was clear that housekeeping did a great job of cleaning the room, however, the shower stall had black stains from mold. It appeared to be permanent stains that didn't wash off. I would suggest the inn update the shower stall.

Great fire place in the room. Bed was comfy, shower was good and the location was good.

The elevator was a European style. You could put in your luggage cart in, close the curtain then the door then run up the stairs to your floor to get your cart out when it arrived. It was that small. You could probably squeeze a person in too but not a big person. Oh and our slider and screen to the patio was next to impossible to open.

Location is great and bed was comfortable. Breakfast is alright and has the usual items of eggs, sausage, biscuits and gravy and waffles, yogurt and bread items, cereal.

Shower really needs doors to block overspray because the back of door on bathroom was peeling from water/basic use. The curtain doesn’t reach floor well and isn’t heavy.

The night host Jeff was great. The morning girl was good. The staff was great all round. Especially said since I had very rude and loud neighbors. Their kids were running in the room late at night. I said something in the morning the girl upgraded me and we switched rooms. Jeff handled a another rude , running, slamming the door to rooms. The staff was very good. Love the limousine awesome bonus

That guests don’t have hotel etiquette and that it’s you know it’s quiet time is quiet time

The price was good and the man who checked us in was nice. They also had a good breakfast which helps with the costs of traveling

The beds were needing to be replaced. I woke up sore. They are also not super sound proof. We heard the dryer from the laundry room until 3am and people walking up and down the hall ways. Noise wasn’t an issue for me, city dweller, but that isn’t always the case for others.

The beds were so comfortable. Felt like a new mattress! Plenty of space to lay out suitcases and hang items. The staff including housekeeping were all very friendly and helpful.

The elevator was a tight fit, but we were still able to maneuver the luggage cart.

The facilities are always clean, staff makes a point to recognize regulars like myself, and address us by name, and the pool and hot tub are a welcome addition.

I was a little off put by the sandy bottom of the pool and hot tub, and the cloudiness of the water. Also, the beds are too firm.

The bed was comfortable. Staff was friendly and the continental breakfast was good and coffee excellent.

The parking was inadequate on Saturday night. And the elevator was something we’d never seen before. Basically just a small utility elevator with regular wooden doors. And no fire sprinklers in room.