Inn at Bay Harbor, Autograph Collection by Marriott

The place was amazing, definitely 5 stars. The night staff we had more encounters with and they where the best hands down. Johnathan and Julia was their names. They where amazing couldn't ask for better service and amazing people then them.

Some of the pricing was a bit much, but it is to be expected when you are going to a tourist place. I also didn't like that I didn't get a total on what I was expected to pay at the spa before my card was charged.

We greatly enjoyed our beautiful view and the lovely fireplace to stay cozy and warm. Our room was absolutely wonderful! ❤️ The chophouse provided a wonderful meal with great service and the front desk staff was welcoming and extremely accommodating of our every need. The lobby was inviting with the comfortable seating and fireplace as well as the stunning chandelier and water with orange slices.

We would have liked the hot tub to maybe be indoors but still have a lake view. We would have liked to know what shops were open and which were closed this time of year.

I like the view the room was beautiful the staff was friendly I wanted to spend my first wedding anniversary there but the rooms went from being $300 a night to $1,500 a night and that's a huge jump so unfortunately me and my husband will not be able to spend our first wedding anniversary there but it would have been nice

The fact that I was unable to make future reservations there instead of having to call direct number and being told that there was a $300 300% price increase in the room between the time I stayed and coming back in two and a half 3 months

From the staff to the food excellent. Being a lover of food and pampering this was perfect. Our server was friendly, patient, and informative.

The only down side is the fact we cannot live here full time. Highly recommend this location. It is the best experience we have shared ever.

Upon arrival there were a few issues with our room; however, the staff immediately catered to our concerns and assured we were satisfied with the outcome. They were friendly and welcoming our entire stay. I was impressed by their service.

There was food and coffee left in the kitchenette's refrigerator.

Everything was clean, comfortable, and well-kept. The whole property is exceptional, clean, updated, and well cared-for. The entire staff is friendly.

The bathroom is small.

The location was amazing and beautiful. I did not know at the time I booked that breakfast was available, Somehow I missed that. What a pleasant surprise to find that a beautiful breakfast buffet was included with our room. A wonderful place to stay for a special occasion!

It was beautiful, the scenery, the staff was awesome great valet service all of it was wonderful.

There wasn’t anything I didn’t like besides the snow lol.

The views from the hotel were amazing. We loved the style of the hotel . The staff was friendly and attentive and informative about the area and gave great recommendations, we will definitely visit there again.

We didn’t find anything to dislike about the property.

Great breakfast options! Loved that breakfast was included in the price of the room. Awesome lake views! Staff friendly and accommodating.