Elham was very sweet to my kids at breakfast and she even Went the extra mile to warm up extra gravy since there was none left. She was working very hard at breakfast. The gentleman who checked us in at night was also very kind and he was very welcoming.

A lot of traffic seemed to be happening in the parking lot, although I know this is not the property itselfs fault I felt like a few of the females waiting outside didn’t even have rooms there and was trying to do illegal activities.

Clean, quiet, and easy access. Megan at the front desk was extremely friendly and helpful. She does her job like she owns the place. I will return next year on or about the same weekend. Great place to stay. Thanks, Dennis J.

Very clean and attractive rooms. The staff was very friendly and made us feel welcome

The only issue was when a group of drunk bros in the room across the hall got into a fight in the hallway. The staff responded immediately when we called down and we’re very professional in handling the situation.

Breakfast. Biscuits and gravy were delicious! Other Foods offered were tasty and cleanly presented. Steve at check-in and throughout my stay was a fantastic host. Customer service should take lessons from Steve! Location and access to the hospital (wife had a major surgery)

Not a complaint because the one night my wife slept she loved the bed! But for me the bed wasn’t ideal. (We were in Novi for a surgery for her) so she only slept one night in room. I’m not sure if I’m a firm or a soft mattress guy.

Very clean and staff attentive to our needs. Also conveniently located near restaurants and stores.

There is no fault to the hotel, but construction is going on near the hotel, and it was an inconvenience getting to the expressway.

Room is spacious and bed is big and comfortable, lots of drawers and storage

We requested a room at the highest floor, and received and email that it is going to be accomodated,but got a room in the 2nd floor. So, we heard banging from the floor above, not great for a good night sleep. Had the earbuds all night.

My fiancé and I decided to take a night away, we went to the cider mill and came back to our room to relax. The pool and hot tub were great! Staff was friendly and helpful and the place was spotless. The free breakfast in the morning was delicious and Erham was wonderful, I am probably saying her name wrong…but she made sure we had all we needed at breakfast!

I would say one small thing was there may have been too much chlorine in the hot tub, it burned our eyes, and a few other guests we shared it with said the same thing. Also, an idea is maybe offer an adult only time for the pool/jacuzzi maybe from 9-11 or 10-11? Kids just running back and forth between them or sitting on the steps, makes it just a little difficult to relax.

what I liked about the property was that it was very comfortable, clean and staff was very nice. Breakfast was awesome to!!

What I didn’t like about the property well there isn’t really anything I didn’t like. Everything was perfect for the birthday trip for my 13 year old.

I love that the evening front desk clerk always remembers me at check in! I forget his name but he’s an asset to the company:)

I think the hot tub could be cleaner and the pool area is a little run down looking.

Our room key only worked the first time we used it. When trying to use it again it would fail. We then had to go to the desk and have them reprogram it. Unfortunately, we had to do this multiple times per day. It was frustrating that it never got resolved.