The Staff, same front desk lady at check in & @ check out, was 100% perfect. Housekeeping when we arrived was amazing. They got us into our room early as we had driven 7 hrs for a wedding & had to get ready for family pictures.

I would have given this hotel all good reviews except there was a couple of bed bugs on our bed and a big one on our bathroom wall. But I didn’t see these until the next morning. I was told the manager would be in shortly & give me a call but she never called me back.

wonderful staff! I felt so welcomed, and my accommodations for being disabled were met the best that they could! the room was very clean, and the bathroom looked like it had never been used before! The bed was more comfortable than mine, and I thought my bed was the best! I’m very impressed with the overall cleanliness, easy navigation, and location. There is a gas station within walking distance (by the feet); this was also very convenient! Well worth the low price! I’ve paid more for hotels that weren’t half as good. Definitely my go-to from now on when we aren’t camping, but want to go see the beautiful lake! The drive to Bagnell Dam, and the State Parks was very short. 10/10 all around!

The only thing I would have liked would be a better breakfast selection, but that’s such a miniscule thing compared to how amazing and clean even the breakfast area was.

The gentleman that checked us in was very friendly & helpful as was the girl working our second night. Delightful staff. Very nice breakfast with clean, comfortable rooms. Even though it wasn’t close to restaurants, it was still a good location to the caves we were visiting in the area and a good gas station. We were very pleased with our stay and would highly recommend.

Wish they had given us more towels in the room. When we asked we got them right away. That was the only negative we had because it was quite a nice room with good service.

Polite and friendly staff

Carpet stain and smell. Carpets need to be removed.

Very nice! You can tell they take pride in this hotel! Recent updates and very clean! Smelled really nice!

The only issue I had was probably the water flow in the bathtub and limited tv channels other than that really nice hotel and again very clean and smelled awesome

The location was great, close to our event. The coffee was really nice, robust and flavorful. Ample seating in dining area, although we did not partake in breakfast. The staff was wonderful, always smiling, happy to help even with a late night snack request. The beds were comfy, but bring you own pillow.

The hotel was no smoking in the rooms, which is no big deal, however there was a lingering of stale smoke in the room. The rooms were cleaned daily, but around the bed, there was dirt, dust and crumbs that had accumulated over time, which was there when we got there. A little more detail care on the carpets is needed.

The quick check in and how friendly all the staff were to us. Plus, just how they made sure we were happy

I hate there is no swimming pool anymore. Especially when my family is with me while I'm working

Location was excellent for purpose of my travel; bed was comfortable; bath was clean and allowed me to prepare for the day; continental breakfast saved a stop at a restaurant

Carpet area along baseboard was not clean

Staff was friendly and helpful! My dog was welcome there. The coffee was always hot and the breakfast was substantial. Privacy was not a problem at all!

My room smelled like a damp basement…

Check in was quick and easy. Staff was friendly. Breakfast was minimal but was perfect. Room was clean.

Beds were a little uncomfortable but I always expect that with a hotel bed. The pool and hot tub was out of order, which is just frustrating when you stay at a hotel and those aren’t working.