Free airport shuttle every 30 minutes 24/7, easy check in, comfortable beds, quiet, breakfast was shockingly decent, staff was friendly and competent, fast internet, room spacious and comfy with all amenities you need -- this is everything you need an airport hotel to be

The price was waaaay too high. Yes, inflation, I know, but you've got to be kidding me. Wasn't even in that room for 12 hours. They're making a killing.... still, they were doing everything right so I can't complain about the service at all.

I booked the Holiday Inn Express at the last minute, because my flight home was cancelled until the following day. I don't usually associate the words "Holiday Inn" with a quality product, but in this case, the hotel exceeded my expectations in almost every way. The staff was very friendly, my room was beautifully appointed, spotlessly clean, modern, cozy. Probably new or very expertly renovated. The airport shuttle ran 24 hours, and was always on time.

Breakfast could have been nice. In addition to the usual continental breakfast, there were eggs, bacon, potatoes and sausages. The only problem with breakfast was that the staff didn't seem at all concerned with opening up on time (6 AM) I prefer to be relaxed about time too, but if you work at an airport hotel where people need to catch their flights, you should be aware of the timing. Breakfast opening 10 minutes late meant the difference, to me, between having a pleasant sit-down meal, and having to grab a handful of food in a napkin to eat on the shuttle on the way to the airport. It was the only flaw in an otherwise great stay. Sadly, it's my last memory of the hotel.

Very welcome, in the staff was awesome! Every half hour shuttles to the airport very convenient! The room was large comfortable bed large bathroom a place for everything extremely clean and very quiet I never heard an airplane! The next morning the breakfast was exceptional eggs bacon sausage potatoes pancakes oatmeal fruit yogurt anything you could want and I do have to give a shout out to those cinnamon rolls! Best I've ever had! Easy check in easy check out very impressed!

Nothing.

after our bad experience WITH THE poor HYATT HOTEL AT MANHATTAN I ....ITWAS GOLD

All was excellent

bacon inn the bregfast was missing flawour

Front desk staff were all super friendly and polite. Everything was clean and modern. Bed was phenomenal, 10/10 comfort. Breakfast was hot & fresh. Fitness room was basic but nice. Area outside the hotel is well kept and well lit. No complaints whatsoever.

A shuttle to the cruise port would be a nice addition but not having it isn't a deal breaker.

Had a good night at the Holiday Inn Express between flights in and out of Newark. Good location close to the airport. Very good value relative to other options.

I didn't realize I had to take the AirTrain to P4 to get the shuttle to the hotel. I had three bags and I was exhausted, so I took a very expensive taxi. Note of caution to other guests that the shuttle might be a hike for you. The only other critique I had was the lack of vegan options at breakfast. It was HEAVILY meat based and there was no plant-based milk available for the cereal.

Great vibes to begin with. Pleasant welcoming staff, very empathetic and kind. The Hotel has pretty much everything you need. Simply access your room, fitness centre, even the business centre... Which I did to browse Internet and take free prints. Spacious room, beds, clean toilets with high quality toiletries. A free shuttle to P4, Newark Airport every 30 minutes. That gives you access to not just terminals but also train station for travelling to New York. Loved the breakfast variety as well and the free Coffee all day!

No human help to carry the luggage, perhaps because its a Holiday Inn EXPRESS category hotel.

everything everyone on staff

all good