The restaurant and the complimentary breakfast was so good. The staff is so great and helpful.

The only thing they could do is add a pool. But no complaints about this hotel. It's a great place to stay. We only stay here when visiting family in Paramus.

The staff was extremely responsive, attentive, and approachable. I was able to use the complimentary shuttle service and Lenny was great! Thank you, Lenny! The room was spotless and the bed was comfortable.

I would have appreciated real plates and cups for the breakfast. Too much trash with the plastic plates. Also, an expresso machine would have been better than the coffee pitchers.

my husband and I loved it. Very good service, very nice staff and delicious breakfast. the room comfortable and clean. but everything else excellent. I would stay again.

low light in the room

All of the hotel staff with whom we interacted was very nice and helpful. We enjoyed the small store that is located in the lobby as well as the restaurant that is attached to the property. The location was great for us, it's right next to a mall and there are multiple entrances and exits which give flexibility on where to go.

The breakfast leaves quite a bit to be desired - it's all processed and sterile. That said I acknowledge this might have a lot to do with COVID protocols, but it was a shame to not be able to get any fresh/warm food. I also noticed there was not a place to get cold water on the breakfast buffet, which seemed weird. The selection was adequate, and food was fine but nothing extraordinary.

Breakfast was the best we have ever experienced. A large selection of foods, with hot items, fruits, cereals, waffles, sausage, omlets, yogurt, sweet rolls and delicious Coffee. Our highlight was seeing Jose every morning as he keeps the buffet well stocked, and tables clean. He is definitely dedicated to his work at the Fairfield Inn, Paramus, NJ

Clean rooms, easily accessible and friendly staff

I booked a king bed and we got a queen bed. It was a bit small for my 6'4" boyfriend and I together

The location is great but they could do a little more with the breakfast. For example, putting milk into a carafe or pourable container rather than put out milk boxes with a straw hole that you need to tear apart somehow to get milk to pour over cold cereal. Also, add fresh fruit such as strawberries or blueberries that could be added to the cereal.

The floor above me (2nd floor) was creaky when someone walked across the floor. Scared me: thought someone was in my room! I could hear people's toilet flushing in an adjacent room.

Personnel are helpful and friendly. I like that a restaurant Bonefish Grill is on premises. Paramus Park is within walking distance.

I wish they would use real eggs instead of powdered eggs for breakfast..

The breakfast was great. The seating areas were plentiful, and it made connecting with family and used as a meeting place easy.

More attention to replenishing the buffet items would be one improvement. Attempting to find ways to reduce packaging would be appreciated, although hygiene might be compromised.

External areas were in good repair, nice breakfast with wide selection and comfortable room.

The parking lots adjacent to yours were filled with potholes which I couldn’t see well coming in after dark.