Homewood Suites by Hilton Albuquerque-Journal Center

The rooms was spacious and very clean. The bathroom was very nice Each of the items, hot or cold, that I ate tasted well except the turkey sausage links (dry) and the orange juice (highly diluted). They offered a nice variety of items. They alternated their primary menu of hot items every other day so that the primary items weren't the same each day. For example, hot menu items A were offered Tuesday, Thursday, Saturday, Monday. Hot menu items B were offered Wednesday, Friday, and Sunday. Maintenance staff responded quickly to tighten the bolts on the legs of the wobbly kitchen table.

I definitely didn't appreciate the fire alarm at 0045 without any staff members around to provide instructions. It turned out to be related to a a specific room that staff was aware of. Sadly, no other guests in the rooms near mine responded to the alarm. The alarm didn't activate for very long but there should have been better communication by the staff to the guests. They could have stocked the room kitchen better, e.g., a strainer for pasta, and other cooking utensils.

the rooms were big, felt like we were at home, the kids loved it

the shower drain was not draining so the water backed up, the bathroom smelled moldy, the sofa bed was very dirty, a lot of food crumbs under the mattress ,and I’m not sure if the sheets were changed on one of the beds because I found a feather in my bed and I thought it was a pet free hotel because my son also stepped on dog poop in the parking area next to where our vehicle was parked.. the Pool closed early so we didnt get to swim, my kids were so disappointed that it was closed so we decided to go in the morning and they closed again due to a problem in the pool so it was very disappointing.. breakfast was not what we expected so very disappointed in that too..was not worth what we paid for

The rooms were clean, had a large (for a hotel) fridge, microwave, and small stove. Surprisingly, they also provided dish/silverware. The showers had glass doors & the bathroom felt upgraded in general with the finishes, etc.

They had prepackaged breakfasts available- which was nice, but unfortunately my husband is diabetic & most of the food was high carb, so he couldn't eat it. Also, the muffins were blueberry & I'm allergic. Not the hotels' fault, but we didn't get the free breakfast after day 1 so we didn't waste food. Just beware if you have dietary restrictions, there are no options to customize the breakfast boxes.

Everything was great loved how clean it always was.

The daily fee was not expected or mentioned when booking and unfortunately all our spending money went on the daily fee for the days we stayed so we had to cut our trip short and come home a day early. Also wifi very poor or wouldn't let us connect our kids couldn't use their tablets.

The breakfast was great. I did not like the small children being able to prepare their own food. Getting in the way land making a mess. The parents should have better control.

See above

Everything was great. The staff were friendly and inviting. The grab and go breakfast was ok. Just not as much variety of drink offers.

The grab and go breakfast could of used a bit more variety. There was only one microwave to use, so waiting for a family to finish heating up their breakfast would be the same about of time to just go and get food somewhere else.

Breakfast was not that great. "Hot" was not quite accurate . No cold cereal one day .

The breakfast, as mentioned . Faucet in BR was loose, refridge door needs to be hung on other (left) side.. microwave door jams into the wall .

We loved how clean it was! We also loved all the services provided.

Our Suburban broke down on the day we were to leave, it had to be towed to the Chevrolet dealership. They were unable/willing to extent our stay the extra night we needed. We had to change hotels and walk with our kids & luggage to a new hotel for one night. It was very disappointing after being there for 4 nights & enjoying our stay at this location.

Very spacious! Plenty of room for our family of 6 to spread out and relax. Loved the 2 TVs and comfortable beds. Kitchen was well-appointed. Great warm breakfast served to take back to rooms. The kids started chanting "5 star rating! 5 star rating!" during breakfast. The entire family loved this hotel & wants to stay here again.

friendly front desk staff…clean…room was perfect!

pool was a bit small and the floor stays wet and is very slick even just walking on it.