I have stayed with you before and found the facilities and location perfect. I would stay again. Coffee 24/7 is wonderful. I didn't have breakfast ala carte but was told the eggs were imitation and left something to be desired.

I booked with an agent and there was some confusion about my 2nd day's stay. It was rectified at check-out but it had already been handled with my booking agent prior to our arrival and we were disappointed to have to resolve the issue again at the site.

It met all our expectations. Clean rooms, friendly and professional staff each visit. This is our second stay coming to New York area.

Notice some of the furniture in eating area needs attention. Excessive wear/ torn seating.

Nice to have a good breakfast provided. Located in close proximity to my family whichi was visiting. Staff was very friendly and helpful.

Fix the second elevator

The good people, easy access from highway, clean, easy parking and easy to get from parking to room, breakfast.

TV kept conking out (I could tell the woman at desk was nearly expecting it)…a gentleman came up quickly to reboot it (it would have been nice if I didn’t need to have a person come in my room as it was long day of travel, it was late, and I’d just showered - the man was helpful and quick though). I learned how to reboot (unplug, replug basically on back of screen) fortunately since I had to do a few more times before going to bed. I also slipped in the handicap tub while showered got (using only soap) and hit the right side of head)…I’m pretty agile so came out of it ok but since it IS a room for handicap I’d DEFINITELY find a way to make tub less slippery! Another won’t come out as well! Even a bubble mat or something!

The staff was great and the rooms were comfortable. Everything was in working order and nothing was broken or in bad shape

It is a bit out of the way into town for those who don't drive, but there is a bus stop right in front of the hotel so that is a plus. For those who drive, location is not bad

Very friendly and accommodating staff. Easy check-in and check-out. Excellent location for the purpose of my visit.

Size of bathroom. Bathroom toilet with flushing problems if large stools.

The room was clean

The microwave, the iron and ironing board and the bathroom mirror were all removed. To get a microwave we would have had to pay $15 more. No newspaper

The bed was very comfortable. The room was clean.

The toilet kept running. The chain inside the latch was off the chain in the tank but I fixed it myself. Could've been more wash clothes. The downstairs staff didn't seem to eager to help with anything but to check you in. Except the next day when I checked out the woman was helpful n asked how was my stay. And she called me a cab.

Employees kind, polite and helpful Good breakfast

The sofa bed had dirty sheets in it; have to call desk for clean ones. No hairdryer in the room.

Good location. Good breakfast and enough room to sit and eat.

The rooms could use some updating. Entrance door by pool is all rusted on bottom. Bed sags in middle causes both to go to middle. Tstat did not control the temp in room.