Spacious, clean, comfortable, quiet, Great location, easy walking distance from a good variety of restaurants and venues. Staff was very friendly and attentive. Checking in was easy. Parking is available should you be driving in at a nominal fee. A decent mini 24hr market is available for those quick snack cravings and needs. Plenty of towels in the bathroom and the room smelled and looked freshly cleaned. There was even a personalized welcome message on the tv monitor. I slept very well in a room on one of the upper floors. A nice varied Breakfast was available in a decent sized open room. Free Wifi offered in the room and a business center is available at the ground level should you need to check in on emails. It is an Easy commute to and from the city. Short walk from the Metro station. Overall, it felt very welcoming to families, couples and individuals. I will visit again!

Very minor: The elevator had an odd scent and there was food spilled in it in the morning, but it was very likely from the breakfast crowd taking food back to their rooms or some guests with small children. I am sure it was quickly cleaned.

Incredibly comfortable Rooms, lots of space and comfort Breakfast was great and complete

Garage wasn’t clean Smell of food from the restaurant at the lobby invaded that space

An excellent staff, knowledgeable, helpful and polite. Breakfast was very good. Rooms were a little dated but comfortable and more than sufficient for our family's needs.

location, breakfast, nice hotel, WiFi, fridge, microwave, big room, 2-TVs, husband slept on the coach 🤗

high cost of parking, parking garage had low ceilings, lack of parking, hotel room door wouldn’t work, bathtub stopper broke, tub walls were not cleaned

Roomy suite and in good location. The parking lot access was a hassle but the staff was responsive to the equipment malfunction occurring in the morning.

No complaints.

The location was excellent and the room was spacious. The staff was always nice and the grab and go section was very convenient.

Room was outdated and the furniture seemed a little dirty. The water pressure in the shower was so powerful that it was painful. Hot breakfast options were lacking (sandwiches heated in plastic bags) but the cereal and coffee selections were nice.

Breakfast it's American Style. Nothing special and a lot of garbage. We knew that and was ok for the time we were there. Shower was not really good but i didn't take the time to report it. Rooms furniture, doors, decoration are old but everything was functional and clean.

Staff is just fantastic, calm, professional, kind. Building is clearly a conversion from residential, so it’s more solid, better finishes, huge rooms. Nicest Residence Inn we’ve ever encountered.

Breakfast was great. Downtown White Plains was great.

The shower felt like being under a fire hose and couldn’t be adjusted.

The property was in a good location. Also the bed & pillows were very comfortable, and the room was super clean.

Nothing