The area is beautiful and just far enough away from NYC but still close enough to visit. The Inn is gorgeous. I love all the history in the area. It's been updated and clean. We ate at the Hikers Cafe, and the food was good. Staff was all friendly and helpful. The stone cabins are really cute. Loved the fireplace in the sitting area. The walls are paper thin, though.

The signage for check-in was lacking and a bit confusing. The sign for the Inn is right over the door for the gift shop and cafe. There should be a sign for check-in over the door between the sets of stairs. It's fall, and I get leaves are an issue, but the underbrush behind the cabins could be cleaned up for a better view.

The location to Bear Mountain was excellent the view from our Stone Cottage was picture perfect so warm so cuddling. I suggest that several couples book Overlook Lodge and get a Stone Cottage there's about six rooms in the one Cottage perfect place for a weekend getaway with your friends very private the location the scenery is breathtaking

I didn't like "at first" my room not having a telephone, I wasn't use to that. I also wasn't use to my room not having a air conditioner thermostat. but once I spoke to the front desk clerk and he informed me of the location of both inquiries it made sense. I'm looking forward to going back up to overlook Lodge with about four more couples

Location was excellent. Breakfast was fine.

Overlook Lodge was in a great location. Woodwork in the rooms, e.g. bedstead, was beautiful. No fan in the bathroom. Rest of the decor in the rooms was like a modest motel. We had asked online for accommodation in the Stone Cottages but were booked into the Overlook Lodge.

The location was close to highway,the grounds were beautiful,there were hiking/walking paths easily accessable from the cottages.Our cottage was adorable,rustic decor,very clean,everything we needed (ironing board,fridge,Kuerig,hairdryer,flat screen tv,log for the fireplace)& very comfy room.Gift shop on site as well as restaurants,pool,zoo,carousel,playground.Easy trip to West Point. The bathroom was small but clean & had what you needed.The staff was wonderful. The whole resort was beautiful! We will be visiting again for sure!

Although the food was delicious in the main restaurant, it was very,very expensive.The only other choice for dinner was a smaller room where you could order off a very limited menu of appetizers. I wish there was another restaurant with more dinner choices that were reasonably priced.

I enjoyed the stay. It was a nice view from the stone cottage. We used the fireplace it was lovely and a cozy experience. All staff in the Bear Mountain inn where I checked in was polite and always helpful. I enjoyed the bikers Cafe great food! I also enjoyed the bar it was very clean and the staff were very personable and engaging. My visit went way better then I expected. The spa was luxurious very hygienic and the staff there was excellent . I am plus size and very tall and the massage beds fit me.Overall It was a beautiful experience.I will definitely go again.

The bathroom ceiling was peeling a little,maybe they can maintain the bathroom a bit but it didn't hinder my experience.

The staff was extremely friendly, they were very helpful. We stayed during a snow storm. They were on top of keeping the facility safe and clean.All staff in all positions were genuine in their interactions. There where beautiful Christmas decor still up it was nostalgic.

No breakfast

The reception is not located at the lodge. This is not indicated in the Booking com site nor in the many mails sent days before our arrival. Only in a small sign at the entrance of the drive to the Lodge difficult to see at night. An explanation where to go to register and get the room, and a phone number, should be posted at the entrance to the Lodge for the benefit of future guests.

We liked the water, the nature hike, the cleanliness of the buildings and the rooms. It was a lot to do like visiting the zoo and looking at the car show. The restaurant was lovely, and the food was delicious.

We stayed in the cottages and the slamming of the doors was a problem. People did not clean up after themselves after they used the common areas.

Friendly staff, clean environment, comfy rooms. Cafe is a huge plus Coffee, snacks, sandwiches and great breakfast items.

Parking lot booth needs a sign stating guests that are staying at their resort, dont pay to park. Restaurant 1915 should post hours of business schedule by the lobby or elevator area.

This hotel has a lovely and helpful staff and beautiful views.

I wish the fact that there was a bit of a distance between the over view lodge and the main building were made clear when booking, but that isn't necessarily the hotel's fault.