Quality Inn Horseheads

Different room (246) with two double beds. Weekend stay vs weekday stay was better experience. Room much larger than our earlier stay with a king-size bed. Beds were both furnished with comforter, unlike the king-size bed room from earlier stay. Air conditioning unit was quiet. A LOT of KIDS when showed up! But they quieted down well in time for when we were ready to sleep. Breakfast was much improved since we didn't have to compete with the week day construction crews. We were one of the first breakfasters and everything was much improved (except the hard boiled eggs).

The hard boiled eggs smelled like butt... Threw away the one I got. (Supposably this comes from leaving them in the shell too long after boiling.)

I booked this hotel as it was on the halfway mark of our road trip to Niagara Falls (Ontario). I was very pleased that it was right by i86. For me, the room was totally silent, I couldn’t tell we were next to the road at all. It was clean, and just what we needed for one night. The neighboring town literally has everything, lots of stores, pharmacies and places to eat. I was really happy we made the choice to stop here.

The breakfast wasn’t the best, we ended up buying elsewhere. The room wasn’t cheap by any means either.

Very clean and comfortable. Convenient location, right off of the expressway - base of operations for exploring area Friendly staff Housekeeping cleaned our room even though the sign at the desk clearly said only every three days or on request

Breakfast was so-so. They got the hard stuff right (eggs, bacon, waffles), but the selection of cereals and breads was very limited - and they ran out of yogurt on our last morning.

Our room was clean and comfortable, as was the rest of the hotel. The staff members were pleasant and helpful. The price was very reasonable, especially compared to Ithaca, where we originally had planned to stay.

The breakfast was good, with a lot of selections We did have to search for someone to refill the scrambled eggs and bacon, and the eggs were salty and a little watery. Also the breakfast room was very warm, but the temperature throughout the rest of the hotel was very comfortable. These are minor issues that easily can be addressed.

Fridge, microwave, coffeemaker. The room was quiet in spite of being between 3 busy streets. Breakfast was very good and convenient, clean dining room. Staff there and at desk friendly as well as the fellow who brought the crib for our room.

I hate to say it, but although the bathroom was clean, there were a couple rogue head hairs, one on floor and one in tub. Otherwise, rest of room spotless and in good order.

The room was clean with the exception of the mini-fridge. However, it was cleaned after notifying the front desk. The pool was clean and a nice size. We enjoyed it quite a bit. Breakfast was nice but sometimes the eggs were cold.

The bathroom was quite tiny but clean. Unless one person was in the tub/shower there was not room for 2 people.

The dining facility was amazing! Patti is a kind and sweet woman who made sure we had what we needed and always had a smile to share. She even let us in the breakfast room to have a meal when we got the time wrong. She really made our stay special and made us feel like we would stay here again!! Front desk employee got me an additional pillow at 12am! I appreciated that!

Need an exhaust fan in the bathroom. Extra towels in the room would be nice since housekeeping isn’t requested by everyone. Thanks!

The breakfast was adequate. My grandson enjoyed getting to make his waffle in the “cool waffle iron”.

We got in late and there were only three towels available at the desk for the pool. Housekeeping was gone. It wasn’t a big deal, but only the kids got to swim as a result. They did enjoy the pool after a long day of playing baseball at a tournament in Elmira.

nice, updated and large room. Multiple electrical and USB outlets.

Breakfast on the last day of the stay was a let down. The service was non-existent and refills of breakfast items were not done on time. On other days the service was really good and the lady in-charge was efficient and competent. Always had a smile on.

The property was clean and the staff were super friendly! The hotel breakfast was surprisingly good- homemade waffles, bacon, sausage, scrambled eggs, toasts, muffins, bagels, cereals, oatmeal’s, fresh fruit- I’m sure I’m forgetting something! Patti (breakfast waitress) was super friendly and made sure that everyone was taken care of!

Saturday night we could hear a lot of noise later at night - after 10- banging doors, sinks and toilets flushing, loud voices, etc. we found out people were staying there for a wedding. No big deal, but you could hear everything from the rooms next door and up above us. Also the check-in front desk area had a strong odor from the Mexican restaurant in the hotel. I like Mexican food but it smelled strong and greasy at the front desk- not appealing for a main lobby.