Best Western Monticello

The staff was friendly and the place was clean. We did not use the pool, but it looked nice. It is indoors off of the lobby. The fitness room was nice, but I was cold there so did not stay long. There were laundry facilities and I observed people using the machines. Breakfast was fine. I would have liked the coffee to have been open all day. It was on all day, but I was told that the room was closed. The grounds were nice, and I had a balcony room, which was pleasant to sit on. There is an Italian Restaurant next door which was good (closed on Sundays), and a Diner next to that, which was good. The hotel's WiFi was good and the television had many channels. The bathrooms worked fine, had ample hot water and the shower's water pressure was good. There was a refrigerator and microwave in our room.It is not a fancy place but, was more than fine for our two day stay. We felt comfortable, safe and happy.

There is nothing that I did not like. I would have liked the coffee to have been accessible all day, but there was a coffee maker in the room.

Liked the convince an location for attending a Bethel Concert. It's within a 10 min drive . There's several eatting establishments next door pizza, family restaurant gas stations for quick snacks unfortunately after the show all were closed we had drive to the Racino to eat . The rooms were plain simple an clean. Nothing to brag about for the price for an overnight stay.There is a nice bkfast available from 6 to 9 am waffles bagels muffins cereal coffee n juice however couldn't find any hot water or tea bags so quick drive down the rd to dunkin doughnuts for my caffeine fix.

Covienent

Liked there was pool, sauna and spa tub. My husband was happy. The location is great. Next door are two restaurants. Not far from a casino. Great to have a breakfast that is more than a piece of fruit, muffin and container of milk or juice in a bag.

The bed(mattress) was not comfortable. The toilet felt loose from the floor. The spa faucet needs checking because it was going all over the tub. Need a light above the spa tub area and hand rails to help you in and out of the tub.

The breakfast was way beyond my expectations, as I was not expecting eggs and sausage links to be available. Amber, the young woman at the front desk, was also the cook. She did a great job at both. The room was made up perfectly and everything was clean.

The windows in the room are FILTHY both inside and out. They look like they have not been cleaned for eons. I took pictures and videos of the snow and ice, but they came out very cloudy because of the dirty windows.

location and cleanliness. comfortable beds

Shower curtains at all hotels are too long. Remodeling the hotels has dropped the shower curtain rod. So a standard shower curtain drapes in the bathtub water and is bad hygiene has got the shower curtain rod much lower. Curtain rests in dirty bathtub shower water and is poor hygiene. ALL hotels have same problem.

Did not stay for breakfast. We went to Bethel Woods Auditorium to see James Taylor. We wanted to break up the trip and stay nearby overnight. Beds were very comfortable and TV was perfectly situated. Room temp very comfortable too.

The bathrooms are very small.

Everything was nice and clean...comfy bed and nice size room

I got a balcony room and because it was in front the sound of the traffic and the brakes on the 18 wheelers at the traffic lights continously woke me up.

Away from traffic and close enough to everything needed, ie: gas station, meals, snacks. There were people cleaning rooms during the day and not a sound was heard from any of the workers. Incredibly quiet.

I asked to be in a room that was not close to the elevator and we were graciously accommodated. However, the room we were given was extremely far from the elevator, which was a bit inconvenient.

Hotel overall was totally fine for our stay except the bed. Bathroom was also super small.

The mattress! I woke up 5 times in the night. Felt like I was sleeping on a slab of cement. Change the mattresses! Bathroom was also very tiny and hard to move around.

Nice Hotel. Comfortable beds and pillows. Very quiet. Nice breakfast. Good coffee in the room. Lots of Road workers stay here but they're very quiet.

Carts were not very good and the handicap ramp to push them on was curved. Very difficult to manuever.