Comfort Inn Asheville Biltmore West

I thought the hotel room was especially nice for the price level. Clean, attractive rooms with lots of cable channels to flip through and it's very close to grocery stores and restaurants if you need to pick up anything. Check in was quick and easy and everyone abided by mask mandates which I appreciate very much. The woman who assisted me at the counter was almost exuberantly nice :) and was helpful even before I had a chance to avail myself as a customer (I really had to pee after the drive and asked to be pointed directly the restrooms. Surely my fellow travelers have experienced similar situations and know it can be awkward to just run into a business and announce such things.) When I returned to check in, she made sure everything was set up correctly, answered all my questions thoroughly about pet policy and such, and because we were the only people checking in at that time, even regaled us with a few anecdotes about our shared love of all things Disney (she recognized the Aristocats on my purse). :) I was very pleased with the room. Beds were comfy with nice quality sheets and other bedding including the little folded strip blanket at the feet which is something I really like, since I like to keep my toes warm without having to cover my entire self. It was easy to keep the room temperature set to what I like, and the bathroom was clean and had nice fixtures. The grounds were pet friendly, with a little designated dog walk area with bags and trash can provided for easy cleanup. It's not a place to exercise your dog, but it does the job for quick potty trips, and not all pet-friendly hotels have them so it's a nice touch, especially at this price point.

I can't think of anything, really. Oh the TV didn't have a guide channel where you could see all of the listings at once, or at least we couldn't find it. I don't know that the hotel has any control over that though. :)

The location was great. Easy to find on our way there and easy to get back on the highway on our way out. I only spoke with the breakfast staff but they are friendly and accommodating. Facilities were clean. Elevator was broke but it wasn’t too much of a problem since we didn’t have much to bring in.

Elevator broken

The beds were super comfy and clean, so were the room and common areas. Front desk were pleasant and accomodating.

The area isn’t enclosed thus the premises don’t feel very secure. The breakfast had limited choices: scrambled eggs, toast, muffins, waffles. Only apples on offer for the fruit section despite it being the summer.

I like the location. The room was comfortable and clean. I like to take a walk after driving all day and there is a nice place to walk in the neighborhood behind the hotel. I like that it is next to Cracker Barrell.

I was in room 14. The handle on the bathtub faucet was loose. Maybe because of that, or maybe because they have their hot water set to 120 or something, the water was not hot enough for me. It wasn't awful but sub-par. Too bad, they have a nice showerhead, much better than the ones at Holiday Inn.

Clean and convenient. I enjoyed the breakfast… eggs, and sausage. Bed was fairly comfortable.

There were no towel racks in the bathroom to hang used towels. This was inconvenient, as fresh towel service was only provided upon request. 

Spacious room. Comfortable bed. Clean. Pleased with extra shelves below the bathroom sink for storage of towels or my personal things..That way I didn't clutter the sink area with my stuff that would have gotten wet or in the way otherwise. Wish more Inns had the same set up.

The whole stay was excellent. Breakfast was very good. My friend loved the waffles and I enjoyed the eggs and sausage. Staff were friendly and helpful. The breakfast woman and housekeepers were so friendly.

All of it was great.

The staff was very friendly, especially Missy at the front desk.

There was a bad smell outside like someone was smoking weed out on the balcony, I could smell it everytime I took my dog outside to walk him.

Just about everything. Clean, staff was great, breakfast, easy parking, loved the hot chocolate.

The water for bathing was barely Luke warm. This was really uncomfortable and I wish we had warmer water. Other than this issue, the say was excellent.

Clean, breakfast, amenities, location, quiet, good for relaxing. Stayed 4 nights.

No parks to walk, night clerk not too friendly, but day clerk, possibly manager, was.