My wife and I came to Asheville for a small weekend trip, and from the first arrival we knew we were in for a treat. The staff were not only friendly, but always went above and beyond to ensure our comfort and satisfaction. Our pet, who is absolutely adorable but too shy, felt good enough to run up to the staff for a treat or a pet. He even got pet of the week! The bar, where you receive two free cocktails every night of your stay, had a friendly feel to it and the bartenders were always up to chatting or making that perfect drink. The pool is super clean and was almost empty when we swam. The two room suite is out-of-this world!! Breakfast saved us a TON of money by not going out. It's literally like a buffet you'd pay $10 a person for and it's free! If you couldn't tell, my wife and I rarely get to come on trips. This hotel made us feel like we were worth a million bucks. Now, if we ever get enough money to come back WE WILL! Memories were made here and the place truly felt like a resort. Thanks for the great stay!

Everything was amazing. Very clean and comfortable enviroment.

Brand new hotel. So wires in lighting etc is still needing a touch up. The toilet didnt have enough water pressure to flush every time you needed to flush. Everything was brand new and I don't think anybody had ever been in the room we were staying in.

The property was very nice and exceptionally clean. It was a block or two away from all the shops and restaurants so super convenient. The room was spacious and very nice. The rooftop restaurant was great and had amazing sunset views. The staff was very friendly to include checkin, valet, housekeeping, and check out. Will definitely come back!

Customer service and our accommodations were perfect during our visit. Brittany, the front office manager, was attentive and a perfect ambassador for Embassy Suites.

Having to leave, but the gentleman at the front desk and your valet staff was efficient and friendly.

The room was very nice! Loved the living area that was separate from the bedroom! That you could close the door! And you have 2 TV’s and an extra sink!

Did not like that I had to pay $30 a day for parking! Really?! That was insane!

Lobby was beautiful, bed was comfy, breakfast was excellent!

The complimentary cocktail was anything but. My weak mararita was $4, my Modelo was $4. I feel like I got tricked! Should've been explained more. Bar tender was not friendly at all!

I like how the breakfast was set up, you could wait for omelet or go to buffet style. Location was excellent.

I wouldn't change anything..

Good location, easy to reach with valet parking, spacious rooms, large airy lobby, and standard breakfast included.

Breakfast closes at 9:30, after which nothing is available anymore, apart from the self help lobby snack shop.

Breakfast is epic, the staff very accommodating. There was an issue with my room that they were helpful in addressing. The hotel had only been open for 2 months when I visited. Downtown was very walkable.

Parking was valet-only.

New facility, great attentive staff, wonderful service

people on the floor above us made so much noise running around and dropping things. needs better sound proofing