Comfort Inn Conover-Hickory

Really good experience. Nice clean room. Pleasant and helpful staff. Breakfast included hot items such as scrambled eggs and bacon as well as many other options - cereal, waffle machine, bagels, etc. They were flexible about check in and check out

The room was noisy with what seemed like staff activity. An alarm went off (likely not a hotel issue). The door didn't close fully and lots of slammed doors were heard throughout night and day. Bright outside parking light which would be a positive for security but shined in the room unless drapes were drawn.

The buffet breakfast was very good and tasty. I wish it could have truly been buffet, instead of the staff bringing the food out because it did take extra time; however, I understand with COVID it is more sanitary to bring the food out rather than have a full spread that is accessible to germs. I also liked the front lobby. It was very elegant and felt welcoming.

During our stay there was a shooting; however, the police seemed to be very fast, and most people didn't even know it happened. We did not have a trash can in the room for the first day and a half, but the staff was very quick to get us one when we requested it.

The beds and the free cable. The beds were so soft and comfortable. Best sleep I've had in a long time even tho I'm still tired since we went to bed late.

The bathroom. It didn't look clean but idk since I only stayed one night and forgot to get some bleach but time I remembered it was late at night.

Breakfast was excellent and the staff fixing your food had such a friendly attitude and was attentive to your needs. If I need anything like toothpaste or extra towels front desk was very accommodating.

Pool was outdated and hot tub would have been awesome. The hotel was clean the outside trash can was overflowing in the parking lot. A little too much bleach in linens but nevertheless clean.

The room was very clean and the beds were very comfortable. We really enjoyed all the options of food for breakfast.

The only complaint is a minor one that my children had and that was the juice machine didn’t keep the juice super cold.

clean easy access to I-40

building noises… there was a constant mechanical noise from outside the room and the sound proofing was not good. we heard the foot steps of other walking on the floor above and any conversation in the hallway

The bed was very comfortable. The staff was very friendly an very helpful with information about the area.

We wish the pool was open. The elevators frequently smelled like Marijuana.

Location was great, staff was friendly, room was large, beds was comfortable, breakfast was hot and delicious.

Bathroom was small, did fine ants in the breakfast area..

The breakfast and attendee/staff were refreshing & perfectly inviting.

Due to renovations there was no hot water for more than 2 hours when showering was necessary for evening plans

The beds r so comfortable & housekeeping staff very nice&polite.

There should be some fruit for breakfast bar.