The hotel was a perfect place for a one night stopover on our way down south. It was located in a quiet and more residential area, away from any highway noise but also not as central to restaurants etc. It is a newer hotel and that showed in the very clean condition of the room and amenities. The staff were very friendly and helpful.

This hotel offers extended stays for guests who, we were told, are primarily on the first and second floors, so we were given a third floor room where it was supposed to be quieter. Unfortunately, we were woken up by very loud rap music at 5:30 am in the neighboring room and it didn't stop until 2 hours later.

I normally cook my own food, but I like the availability of offering breakfast to be delivered to your room. Jo jo was awesome and professional, always greeted me coming and going, always wanted to ensure that I was comfortable, and checking to see if I needed anything. She displayed acts of kindness and always showed a sense of urgency when I was in need of any services.

Nothing could have made my experience better, everything was up to my standards and expectations. Excellent Job.

Super nice staff. Very clean except as noted below. Quiet. Early check in appreciated. Easy check out. Everything super clean, bathroom especially, which is very important to me.

There was a big red stain (lipstick??) on a pillowcase that didn’t notice right away. It was dry, so not from us. I think it was just an oversight as the rest of everything was VERY clean, which is much appreciated. The mattress was good, the heavy duvet/quilt was very warm. There was, however, no top sheet so we had to sleep either with no covers, which got too cool for my partner in the middle of the night, or with the heavy duvet, which got my partner too hot. An oversight that there was no top sheet? I consider both of these “complaints” to be very small issues, nothing that would stop me from staying agan.

Location; room - full-sized refrigerator; stovetop; microwave; supplied paper towels; full-sized kitchen trash can.

That it didn't supply utensils or simple pans to use on the stovetop. Maybe they had them available, but didn't think to ask at the front desk. Had asked for an accessible room (walk-in shower), but received the regular room with the tub/shower. It was difficult for my 84 yr old husband to step over, but not impossible.

It’s in very convenient location. Front desk staff was very friendly. The room is very clean and spacious. It’s good value.

My sheet has blood stain. It was not bleached when washing. The pavilion was full of people who are smoking that I can’t sit there.

very new, super clean, quiet, a little off the beaten path but not inconvenient. plenty of shopping and restaurants nearby. Area seemed safe as well. loved that it is pet friendly!! nice wooded areas to walk dogs. even though our room was next to the door leading outside and the stairwell, it was surprisingly quiet!

front entrance was gated off, weirdly. had to drive through a gas station parking lot to get to the unmarked back entrance.

Super friendly staff, feels like home away from home. Everything super clean, the whole hotel and the rooms.

I would not say dislike but the hotel is a bit noisy. .you def can hear every guest entering and leaving their room and depends on who's next to you in the room, you can hear them as well. But nevertheless i would always come back

room was really nice and the people on the property was nice!

it was a little far from places but Charlotte is pretty big so I understood . the bed was not that comfortable ,pretty hard . there is no breakfast but there is an area for eating so that was a big turn down .but other than that it was great!

The first two days from 5 PM to 9 PM it was this short lady in the reception ,she was extremely nice and friendly very helpful and approachable! About the Propertied nice ,clean very convenient with kitchen in it! Laundry room etc etc

I’check out around 9 PM Saturday September 4. They were a lady and a gentleman and in the reception and then there was another person friend of one of the coworkers blocking the way for the Pay-guests for people that pay for the hotel I want to get a coffee (wait 4 five minutes )because he was taking his time and he was having social life with the people from the reception (hotel staff )when I handle my door key to check out he took the key no eye contact or-knowledge me (Make me feel unwelcome) Because of that I’m not coming back!

The beds were nice and comfy; two queens. Loved the kitchen area for a family, full coffee pot, and refrigerator if staying multiple days.

I wish the shower was upgraded. Check-in at 1:30 a.m. was slow. Possibly need more than one person on Saturday night.