Option of rooms. All the hot tubs. The bridge, bench and the whole area in center. Breakfast is amazing. Great options, staff was on top of everything. Front desk staff was fantastic.

I didn't like that we were in town celebrating our 10 year anniversary and I really felt like we had no privacy. We could hear our neighbors conversations so I didn't even feel comfortable talking at all. At one point our neighbor was crying. Very awkward. In our reservation notes I had mentioned why we were in town.aybe just be more in tune to that. Special little things will make people talk about your place and the service. I will always think of that negative experience when thinking of my 10 yr ann. We had very relaxing massages before check in but that door between the 2 rooms acts as a very paper thin barrier and should be used for families. Kind of ruined the relaxing, pampering services we were in town for.

The breakfast was great. I liked the courtyard very clean even after being used eberynight by many, it was very fun for my young son to see the fish and bridge. The arcade room was small but had a couple good games. The pool area was clean and inviting, pool was clean and perfect temp. Liked that the hours are open for all until 11pm. Some places close pool to kids at a certain hour, but my son likes to swim before bed so having the pool open to all until 11pm was perfect for our family. Parking was plentiful and well maintained, vending machines well stocked. Check in and out very easy!

Our bathroom fan was broken, and there were not enough towels, but I was able to just ask for more at front desk, just wished there were more in our room to start with. Plus, no weight set in fitness room, there is no maid service, which was not too bad, yet we had to dump our garbage a few times while we were there and trashcan in room are very small.

I like that it is not like all the other hotels. and we travel from wpg to Florida and this hotel is classy. beautiful furnished we loved the oasis and the breakfast and the front staff were helpful. we had a balcony and it was like sitting in a oasis. many hot tubs lots of towels at each hot tub and the indoor pool. the front lobby looked like English living room and comfortable and not just for show the tables and beds and dressers and fridge were all nice furniture pieces congratulations for making a real nice and fun place for families . Diane

The hot tubs and pool. One hot tub was out of order, hopefully will be fixed quickly as evenings are very busy at the hot tubs when some don't seem to understand sharing time for others, hoging a hot tub like they own it! The breakfast is quite good here. Decent tasting coffee surprisingly, sausage and eggs, waffles, pancakes, yogurt, toast, bagels, juice etc. Beds were very comfortable

Out of order hot tub. Could use some hot tub sharing signs.

The staff were very kind and friendly. Even my teenage kids mentioned that. The breakfast area was clean and food was good. The hot tub area was also nice and clean especially for spring break week. The beds were also very comfy. The location was perfect as well.

The fitness room was lacking. Broken equipment and no weights. There was also and large garage bag in the hall near our room for over a day. The rooms could also use a refresh . Etc. furniture, pictures, curtains, bedding .

number of hot tubs in the common area, the artificial rock formations with water fall into lazy River stocked with Koi. Also the table and chairs outside each of the rooms facing(inside) the common area. Cleanliness for an older hotel

phone in our room did not work, was something old with no instructions or labelling on how to work if it did. no phones in lobby area to use desk clerks didn’t seem to be real knowledgeable in a way that would stream line checkin or exiting

First of all, the lobby was a giant "WHOA" when we first walked in. The garden theme was so lovely and relaxing. There are 4 small hot tubs scattered around the large space, along with bridges, plants, and a koi pond. We were fortunate enough to get a room on the second floor with a balcony, and it was perfect after a long day of driving. It was one of the cleanest hotels we've stayed in in quite some time. The breakfast was on par with Hampton Inn, having enough of a selection for most people. I would absolutely stay here again!

beautiful lobby area. however day 1 1/2 the fish in pond were dead. by day 2 all of them were dead,and not removed. rooms were nice and clean. all the hot tubs were great

blow dryer in room didn’t work, I asked for another which I never did get. grand daughter got a chemical burn from the chlorine in the pool. i assume there was way too much in the pool or hot tubs

Loved the atmosphere and the overall experience. Breakfast was great. Will definitely be returning.

The window in our room 233 leaked cold air like crazy. I understand that we were there during a blizzard and the wind was blowing directly at our side of the building, just an inconvenience. We were able to turn up the heat in our room, so it turned out well.

The staff was very friendly and helpful. My favorite part of the stay was the free breakfast because they had so many options, great quality, and it was delicious. I appreciate lady who makes the tortillas for the breakfast they were fantastic and she was so pleasant to talk to. The pool was clean and the perfect temperature.