The location is wonderfully central and a great value for the contemporary facilities. Absolutely wonderful front desk staff and friendly housekeepers. A gentleman at the front desk accommodated my disabled mother after she was not able to walk to the originally assigned room on the fourth floor. He was able to switch us with ease to a first floor room. Very pleased and grateful with this accommodation. The pool area was clean and stocked with towels.

I can’t think of any complaints other than my key card didn’t work on the gym or pool in the morning pre-checkout. My mother is a smoker and there were not any ash trays or trash receptacles to dispose of waste in the designated smoking areas.

Hotel was nice..I loved the rooms and the pool

Breakfast..We waited almost an hour to be served food. Paid $4 for 1 slice of bread. The pancakes were under cooked we had to send it back. The hot chicken sandwich was cold paid $18. The server stated she was from catering..when asked questions she had an attitude...she was the only person working at the time and was frustrated. Several customers got up after only receiving beverages because, it took took long to be served

It was close to our destination, parking was available. The deli had some items that worked for breakfast but not always and we had a couple of nice dinners in the restaurant at night.

The toilet and heating was not great! Toilets did not always fill up with water right away and the heat did not get above 65 or 67 and the fan was on and off several times during the night.

The hotel was very clean and the rooms were updated. The bed was very comfortable, and the bathroom was well appointed. The staff was very accommodating when we asked to move rooms due to the excessive noise from several surrounding rooms.

The pool was a little outdated, and the heating unit was a little loud.

The fitness center was super nice and much appreciated after a long drive.

The gaps around and under the room door let in a substantial amount of light when trying to sleep at night. The pool room was pretty chilly and you had to be under the water to stay warm.

My daughter really wanted to swim and the pool was great. We also received a voucher for breakfast for the whole family! The meal was fantastic and so was the service. I would definitely stay again.

The heating unit had a cold draft. They need more luggage carts.

Front desk staff was very accomodating. My room was clean. I have had good previous stays at this hotel. It is convenient to my family, shopping and activities that I enjoy. I will lkely stay again in the future.

Vending machines were too expensive. My first night was great. The second night they put a family next door to me that coughed loudly and were up all night long. I was not fully rested for a long drive back to my home.

Room was very nice. The bed was great. The pillows were fantastic! Sheets and comforter were awesome. This room was the best part of our visit to Toledo.

Nothing

Beds were great clean rooms

Overflowing garbage in the front at the dumpster the thermostat also went out on us

The breakfast was very good and with a good price

If the restaurant/bar would’ve been open but i understand due to it being Christmas