Hilton Garden Inn Tulsa Airport

Jayde who was assisting us with morning Breakfast and coffee was exceptional. Always had a great smile, handled our special orders and seemed to read our minds suppling exactly what we needed when needed. A true example of what “Customer Service “ used to be! Refreshing and delightful!

The overnight front desk clerk was unpleasant and acted put out. No smile ever. The fitness area ; out of order sign on treadmill, elliptical wasn’t adjustable for any resistance , no cleaning supplies available at all. Dirty towels were not removed during our stay. The fitness area if used , needs cleaning after sweaty bodies! At least keep cleaning supplies available in therePlease . Please inform us on your website & at check in that you are not going to clean the room every day.

We enjoyed the convenience of being near the airport, the hotel lobby is beautiful, and the room spacious. We appreciated the availability of coffee in both the lobby and the room.

There were two things that could’ve made this stay much better. First, upon checking in, we had to have a copy of my husband’s drivers license and credit card made because the computer system was down. We did not like having to have those things kept on file until the situation was resolved. Also, the air conditioner only worked on auto… not simply low or high. This caused the AC to run on and off all night long, which is disruptive to sleep. Also, we were looking forward to using the indoor pool, but it was not open.

The location is perfect if you are going to use the Tulsa airport. We love the fact that you can park at the hotel and they shuttle you to the airport the next morning.

They were not prepared for our arrival so early the day we returned and we had to wait about 30 minutes for the shuutle to pick us up at the airport. Perhaps they should ask the customers when they expect to arrive back so they can be prepared.

First, to be fair, this hotel is under renovation, thankfully. I've stayed here many times before and I prefer Hilton Garden Hotels to most others. The lady at the desk was helpful and friendly at the end of a very long day for me, which I very much appreciated. The hallway smelled funny and the overall facility was in poor condition. I had a ground floor room with a very loud air conditioner. The bathroom sink did not drain. I checked in late due to a delayed flight and left early, so staying at this hotel, while convenient due to it's close proximity to the airport, was definitely not worth the price.

The location of our room to the lobby was great. The outside lounge area with gazebo was very nice and relaxing. Had a great dinner at the restaurant, very good food and the wait staff was very friendly and accommodating.

The room needs some maintenance.

It is close to the airport and clean

A lot of people staying overnight for the airport leave super early. 6 am breakfast doesn’t cover the majority of your travelers. If anything you should provide grab n go for people leaving at 4 or 5. A bagel or muffin that we can pack up and take with us.

it was so close to the airport, they had a shuttle to pick us up and drop us off, and the front desk crew was very helpful

The rooms themselves could use a major remodel- the floor was uneven and creaky- the bathtub was leaking and the door was very drafty

It's walking distance from the airport - we literally walked to the airport the next day. We paid for the breakfast with our booking, and it was very satisfactory.

Staff was incredibly friendly. Grounds were well kept.

Didn’t like paying $15 for breakfast that at most hotels is complimentary.

close to the airport and very friendly staff. great breakfast at an additional cost.

the air conditioning unit turned off every couple hours waking us up throughout the night.