I loved the jacuzzi AND the fact that I could binge watch my favorite shows while relaxing in the tub! My birthday was amazing this year 🥳

The front desk lady was NOT nice to me at all! Her name is Crystal with a K. I've stayed multiple times at this place and never had an issue with the staff until I met her. She's a very rude person and it seems like she doesn't like her job so maybe she needs a new one somewhere else. Other than the interaction with Crystal with a K, I had the BEST time. I just may not be back on a Sunday so I don't see her again.

The weekly rate. The bed was comfortable but the room could be updated . Very friendly helpful staff.. Another thing I liked was the laundry room for convenience.

Their website and advertising features a pool which is no longer there according to staff for a couple of years. I was looking forward to taking a swim but they don't have a pool and they need to take that off of there website and advertising because it really is a drawback especially if someone is looking for that otherwise it was great

Close to stores, clean, comfortable, great ac system. The blankets and bed were very comfortable. The PM female front desk staff was lovely and informative. Absolutely amazing price for one night!

Nothing to note here, we had a great experience. The only thing I can think of was there were bug traps around the room, but nothing can be perfect and the effort is what counts :)

Okay first I want to say, that I did not find one trace of roaches, mice, or bed bugs through my entire week stay, and that's saying a lot since it was super hot out when I was there and if they were going to come out at any time, it'd be the week I was there. I thought the continental breakfast was plentiful; I was able to take a few extra things to snack on throughout the day as well. Water pressure was fine and the bed was comfy. My room was cleaned every single day, which is more than I can say about more higher end places I have stayed at. The location was 15minutes away from where I needed to be; if I come back to New Cumberland, I will definitely be staying here, definitely a good value for the money I paid.

The room felt a little sticky, but that might have been just the humidity and I feel like it's a little dated, but that's to be expected due to the price I paid, I felt it was hygienic enough to feel clean throughout my stay.

The rooms are extremely low priced, which is great. I've stayed at this hotel twice so far and have had varying experiences both times. The first time I didn't realize I booked a smoking room (which I take 100% credit for) just beware when you book that they offer smoking and non-smoking rooms. The staff were super nice to me the first time I went in, I can't say they were necessarily rude the second time, but I was in town early and hoping to check in early- so I called ahead and the lady told me my room was ready so I could check in early if I would like. I went to the hotel and the man at the desk asked how he could help me, I told him I was there to check in to which he responded "well check in isn't until 3". I explained that I had called ahead and was told that I could check in. After that he had no problem checking me in early. The room the first time was a little rough to say the least- but you get what you pay for was my thought, and it might be a rare situation. I did take pictures upon arrival due to the condition of the room, just in case there was any confusion or thoughts that I had done any of the damages. With that in mind I decided to book again for the next weekend but make sure it was a non-smoking room. I was actually shocked at how much nicer the room I got on the second stay was- I did not take pictures for some reason the second time. So I feel it would be unfair to share only the photos from my first stay, as that is not necessarily the only experience people could have at the hotel. Due to my frequent traveling to the area, I do plan to stay in this hotel again. Overall, for the price it really isn't that bad. Especially if you're only really sleeping there.

It's value for money and not for all their amenities.. we stayed for 2 nights for $150 which we think is cheaper then most hifi hotels where we pat more than 400 for the same type of room. We get wat we pay for. Simple and cosy room with parking next outside the room. All room have microwave and fridge which is working and tv with Roku connection. They offer complimentary breakfast which has 🍩☕ yogurt strudel,juice, muffin which is good . Bathroom is small but ok. Heater/cooler works good. I have stayed in many luxury hotels where heater/cooler won't work microwave don't work etc. Compared to that this is highly recommended if you looking for just stay for a night. This is right next to the highway. Moreover there is no smoking smell in the room, I had a very bad experience with a 4* hotel where they mentioned no smoking inside the building but still we feel a hard smoking smell in the lift and corridor.

Pancake and bread toaster not working

we liked that it was exactly what we wanted.. a nice & clean cheap little place close to Hershey park.

the only thing that bothered us a little during our stay here was that on our third day we wanted clean towels. we went to the main lobby to ask (mind you we only asked for two… not a lot) but were told they didn’t have any and that their room service only replaced them a certain time of day if we had asked in advance. when you are busy and on the go and just using a room like that to sleep and shower in while you’re out running around .. it is hard to catch the room service to get clean towels, etc.

Was a very good location, we were able to walk to nearby gas station for coffee and a very nice diner down the road.

Everything was amazing. My room was very clean. The bed was comfortable.

The quiet and cleanliness

convenient location, close to food and activities, clean rooms, friendly staff

pancake machine didn’t work, shower head not adjustable for taller people, bed didn’t fit on frame