clean

when we booked said breakfast included. then a sign in the elevator said complimentary continental breakfast was 14.95 or 4.95 for Diamond or blue members which we are not considering we just signed up. We stayed at the Tru Hilton in Radford Va for 4 nights prior and had a wonderful breakfast every morning, complimentary breakfast, free bottled water, tea and coffee 24 hours a day. Garden hilton put the coffee away at 9:00. We paid 50 dollars more a day at the Garden Hilton to get less. The staff were great (shout out to Marlo) I will not stay at a Garden by Hilton ever again

Clean Rooms, mostly friendly staff. Housekeepers are on top of their game and always friendly. Quiet and close to lots of main attractions.

Check in and check out time on reservation did not match the Hotels check in and out times. Breakfast not included. No Vending machines. The Day Time Hotel Receptionist did not greet us with a smile, she was not very welcoming and had a slight attitude.

Love the room and how clean the whole place was. Love that you had several places for people to gather together and visit. we came with a big group and we were able to meet and hang out, visit, buy drinks, and snacks in one of the gathering areas. Which was way better that being stuck in one of the rooms.

Didn't like the breakfast because it was to expensive. Paid for breakfast but cost extra to add an egg. Next morning walked to Red Rooster and got more food for less money. Would be better if you did a breakfast buffet and charged a flat fee.

We did not eat the breakfast because even after spending over $250 per night, breakfast was an extra $16! To me, that’s just insane and should be in included. Safe to say we ate at a local restaurant with amazing food and cheaper than the high-priced continental breakfast at the hotel.

Highly expensive breakfast after spending a large sum of money per night at the hotel.

We were in town for a marine graduation. we checked in Wednesday night and the staff was outstanding. I wished I could remember the front desk lady name at the time but she was super sweet. Mr. Jack, I’m not sure what his title was but he was extremely helpful and very kind as well. The evening shift was honestly the highlight of the stay. The rooms were quiet and clean too.

close to our destination and restaurants were in walking distance

Property was located in an area convenient to all activities.

Loved the location. Beds were VERY comfortable. Staff was pleasant and helpful. Liked the little lobby convenience store. Awesome access to the main streets and the beautiful islands. Location enables guest to find everything one might want or need during the trip.

Elevator speed.

Hotel was very clean and room was comfortable and big. The hotel is walking distance to restaurants and downtown/harbor. Breakfast was very good but don't be in a hurry as service was slow.

The hotel needs to have more staff in the restaurant, especially on the weekends. The server and cook did their best but there was only one of each. Once the food came out it really was very good.

The location was convenient for all our plans during our Beaufort stay.

A little complicated to find the first time, with road signs not present. The hotel had NO Diet Coke during our whole stay. Very disappointing as a diabetic. The bar was not open at any time that we saw.

The front desk lady for Sunday through Wednesday (?) was excellent. The cook was also excellent (especially breakfast). Beautiful grounds and location.

I wish Hilton Garden had a little bit more equipment in the gym (leg machines of some sort), maybe an extra bench.